KOPETE crashes on 8.10 INTREPID when vieweing Settings, Configure..

[joshyg6]

Binary package hint: kopete

kopete freezes when i click settings, then configure. i'm using intrepid 8.10 and the repo version of kopete. bug is that simple. let me know what if any other info you need..

[joshyg6 (josheg)]

just happened again. booted into session. run kopete. click settings, configure, and then the following messages on tail of syslog..

[quote]
Oct 16 03:37:23 jupiter2 kernel: [ 305.463857] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.467941] format_by_fourcc(0x31424752) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.468510] format_by_fourcc(0x34343452) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.469501] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.470600] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.471701] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.472807] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.473909] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.474560] format_by_fourcc(0x33424752) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.475550] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.476660] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.477314] format_by_fourcc(0x31384142) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.478301] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.479399] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.480492] cx25840' 2-0044: 48x32 is not a valid size!
Oct 16 03:37:23 jupiter2 kernel: [ 305.481166] format_by_fourcc(0x32315559) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.481715] format_by_fourcc(0x50323234) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.482264] format_by_fourcc(0x4745504a) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.482807] format_by_fourcc(0x4745504d) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.483355] format_by_fourcc(0x64737664) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.483900] format_by_fourcc(0x35323645) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.484449] format_by_fourcc(0x34324948) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.485007] format_by_fourcc(0x32314d48) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.485553] format_by_fourcc(0x47504a4d) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.486099] format_by_fourcc(0x31435750) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.486646] format_by_fourcc(0x32435750) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.487190] format_by_fourcc(0x30313953) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.487737] format_by_fourcc(0x41564e57) NOT FOUND
Oct 16 03:37:23 jupiter2 kernel: [ 305.488282] format_by_fourcc(0x56555959) NOT FOUND
Oct 16 03:37:45 jupiter2 ntpd[6861]: synchronized to 91.189.94.4, stratum 2
Oct 16 03:37:45 jupiter2 ntpd[6861]: kernel time sync status change 0001
[/quote]

[joshyg6 (josheg)]

this continues to occur. every time one opens kopete, clicks settings, then configure.. then the window pops up.. one mouses over the various selections on the left, and the drop shadow follows accordingly for about 5 seconds, and then soon enough, the background windows go dark/shadowed (as if freezing), and the program freezes completely -- only to be rectified by a kill signal from the cli..

[Harald Sitter (apachelogger)]

Just did a fresh installation.
Doesn't happen here.

Please run kdebugdialog and select all types. Then attach a copy of the console output here.
Thank you.

[Jeremy leudet (jet45)]

I've the same problem and it seems to be related with the uvc drivers for my case.

that's my dmesg just after the killing of kopete :

[ 3746.953053] uvcvideo: Failed to query (1) UVC control 1 (unit 0) : -110 (exp. 26).
[ 3747.965057] uvcvideo: Failed to query (1) UVC control 1 (unit 0) : -110 (exp. 26).
[ 3748.981085] uvcvideo: Failed to query (1) UVC control 1 (unit 0) : -110 (exp. 26).
[ 3749.293048] uvcvideo: Failed to query (135) UVC control 2 (unit 2) : -110 (exp. 2).
[ 3749.605061] uvcvideo: Failed to query (135) UVC control 3 (unit 2) : -110 (exp. 2).
[ 3749.922230] uvcvideo: Failed to query (135) UVC control 7 (unit 2) : -110 (exp. 2).
[ 3750.236054] uvcvideo: Failed to query (135) UVC control 6 (unit 2) : -110 (exp. 2).
[ 3750.548083] uvcvideo: Failed to query (135) UVC control 11 (unit 2) : -110 (exp. 1).
[ 3750.861838] uvcvideo: Failed to query (135) UVC control 9 (unit 2) : -110 (exp. 2).
[ 3751.172105] uvcvideo: Failed to query (135) UVC control 4 (unit 2) : -110 (exp. 2).
[ 3751.484977] uvcvideo: Failed to query (135) UVC control 5 (unit 2) : -110 (exp. 1).
[ 3751.797101] uvcvideo: Failed to query (135) UVC control 10 (unit 2) : -110 (exp. 2).
[ 3752.108077] uvcvideo: Failed to query (135) UVC control 8 (unit 2) : -110 (exp. 2).
[ 3752.431663] uvcvideo: Failed to query (135) UVC control 1 (unit 2) : -110 (exp. 2).
[ 3752.744076] uvcvideo: Failed to query (135) UVC control 2 (unit 2) : -110 (exp. 2).
[ 3753.056083] uvcvideo: Failed to query (135) UVC control 3 (unit 2) : -110 (exp. 2).
[ 3753.368076] uvcvideo: Failed to query (135) UVC control 7 (unit 2) : -110 (exp. 2).
[ 3753.680080] uvcvideo: Failed to query (135) UVC control 9 (unit 2) : -110 (exp. 2).
[ 3753.992073] uvcvideo: Failed to query (135) UVC control 6 (unit 2) : -110 (exp. 2).
[ 37...

[Jeremy leudet (jet45)]

I've tested a provisional solution. I've unloaded uvcvideo module. the configuration window don't freeze anymore. The problem seem to be from the webcam support.

P.S. : sorry for my poor English, I'm French.

[joshyg6 (josheg)]

Which module was uvcvideo? I have no such module running on my Ubuntu 8.10.. And Harald, I can't find/see/install any such kdebugdialog program.. Where/how?

[Jeremy leudet (jet45)]

uvcvideo is a module like gspca. It's a kind of driver for webcams, it's that I understood about it.

[joshyg6 (josheg)]

Hi, I have more information about this problem possibly.... In a different way, this program crashed with the following messages. I wasn't doing settings, configure, though. It was just on and idle....

(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
[KCrash handler]
#6 0x00000000 in ?? ()
#7 0xb6b6fe00 in ?? () from /usr/lib/libQtGui.so.4
#8 0xb6b61360 in ?? () from /usr/lib/libQtGui.so.4
#9 0xb6b3060d in ?? () from /usr/lib/libQtGui.so.4
#10 0xb6b52873 in ?? () from /usr/lib/libQtGui.so.4
#11 0xb6b53aa9 in ?? () from /usr/lib/libQtGui.so.4
#12 0xb6ae5d76 in QPainter::drawPath () from /usr/lib/libQtGui.so.4
#13 0xb6ae0b33 in ?? () from /usr/lib/libQtGui.so.4
#14 0xb6ae3362 in QPainter::drawRects () from /usr/lib/libQtGui.so.4
#15 0xb6ae52bb in QPainter::drawPixmap () from /usr/lib/libQtGui.so.4
#16 0xb7eb0b1f in Kopete::UI::ListView::ImageComponent::paint ()
   from /usr/lib/libkopete.so.4
#17 0xb7eb1ee9 in Kopete::UI::ListView::Component::paint ()
   from /usr/lib/libkopete.so.4
#18 0xb7eb34ea in Kopete::UI::ListView::Item::paintCell ()
   from /usr/lib/libkopete.so.4
#19 0xb6695dc7 in Q3ListView::drawContentsOffset ()
   from /usr/lib/libQt3Support.so.4
#20 0xb66f635d in Q3ScrollView::viewportPaintEvent ()
   from /usr/lib/libQt3Support.so.4
#21 0xb7221374 in K3ListView::viewportPaintEvent ()
   from /usr/lib/libkde3support.so.4
#22 0xb66f7c9a in Q3ScrollView::eventFilter ()
   from /usr/lib/libQt3Support.so.4
#23 0xb6693616 in Q3ListView::eventFilter () from /usr/lib/libQt3Support.so.4
#24 0xb7eae20b in Kopete::UI::ListView::ListView::eventFilter ()
   from /usr/lib/libkopete.so.4
#25 0xb74f004a in QCoreApplicationPrivate::sendThroughObjectEventFilters ()
   from /usr/lib/libQtCore.so.4
#26 0xb69d28ca in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#27 0xb69da83a in QApplication::notify () from /usr/lib/libQtGui.so.4
#28 0xb7a3072d in KApplication::notify () from /usr/lib/libkdeui.so.5
#29 0xb74f0e61 in QCoreApplication::notifyInternal ()
   from /usr/lib/libQtCore.so.4
#30 0xb6a3341e in ?? () from /usr/lib/libQtGui.so.4
#31 0xb6a29150 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#32 0xb6a298f2 in QWidgetPrivate::paintSiblingsRecursive ()
   from /usr/lib/libQtGui.so.4
#33 0xb6a28dc8 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#34 0xb6a298f2 in QWidgetPrivate::paintSiblingsRecursive ()
   from /usr/lib/libQtGui.so.4
#35 0xb6a28dc8 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#36 0xb6a298f2 in QWidgetPrivate::paintSiblingsRecursive ()
   from /usr/lib/libQtGui.so.4
#37 0xb6a28dc8 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#38 0xb6b98fae in ?? () from /usr/lib/libQtGui.so.4
#39 0xb6b99477 in ?? () from /usr/lib/libQtGui.so.4
#40 0xb6a2a5b6 in QWidget::event () from /usr/lib/libQtGui.so.4
#41 0xb6d7e497 in QMainWindow::event () from /usr/lib/libQtGui.so.4
#42 0xb7b02098 in KMainWindow::event () from /usr/lib/libkdeui.so.5
#43 0xb7b4575c in KXmlGuiWindow::event () from /usr/lib/libkdeui.so.5
#44 0xb69d28ec in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#45 ...

[jetpeach (jetster)]

I have this problem as well: attached is the output on the console when I ran kopete. it doesn't crash or spit out much output till i went to Configure then all the output and the window freezes, have to terminate.

i don't have a webcam. I tried deleted the kopeterc and kopete directory in the ~/.kde/share/apps to see if it was a config problem due to upgrading, still happens for me though.

I have default upgrade to 8.10 with ATI fglrx drivers. I do have a TV-tuner card installed.

[Jeremy leudet (jet45)]

The upgrade to KDE 4.1.3 this problem is still here but it writes other things when I start kopete from a terminal.
I copied that here :
kopete(16039) AVDeviceConfig::AVDeviceConfig: kopete:config (avdevice): KopeteAVDeviceConfigFactory::componentData() called.
kopete(16039) Kopete::AV::VideoDevicePool::open: open(): No devices found. Must scan for available devices. 0
kopete(16039) Kopete::AV::VideoDevicePool::scanDevices: called
kopete(16039) Kopete::AV::VideoDevicePool::registerDevice: New video device at "/org/freedesktop/Hal/devices/usb_device_ac8_c302_noserial_if0_video4linux"
kopete(16039) Kopete::AV::VideoDevicePool::registerDevice: vendor: "Z-Star Microelectronics Corp." , product: "Vega USB 2.0 Camera."
kopete(16039) Kopete::AV::VideoDevicePool::registerDevice: V4L device path is "/dev/video0"
kopete(16039) Kopete::AV::VideoDevicePool::registerDevice: Found device "/dev/video0"
kopete(16039) Kopete::AV::VideoDevice::open: called
kopete(16039) Kopete::AV::VideoDevice::open: File "/dev/video0" was opened successfuly
kopete(16039) Kopete::AV::VideoDevice::checkDevice: checkDevice() called.
kopete(16039) Kopete::AV::VideoDevice::checkDevice: checkDevice(): "/dev/video0" is a V4L2 device.
kopete(16039) Kopete::AV::VideoDevice::checkDevice: Detecting maximum size with VIDIOC_S_FMT failed ( 5 ).Returned maxwidth: "Packed YUV 4:2:2" 32767 x 32767
kopete(16039) Kopete::AV::VideoDevice::checkDevice: Detecting minimum size with VIDIOC_S_FMT failed ( 5 ).Returned maxwidth: 1 x 1
kopete(16039) Kopete::AV::VideoInput::VideoInput: Executing Video Input's constructor!!!
kopete(16039) Kopete::AV::VideoDevice::detectSignalStandards: called.
VIDIOC_ENUMSTD: Argument invalide
kopete(16039) Kopete::AV::VideoDevice::checkDevice: Input 0 : "Camera 1" (tuner: false )
kopete(16039) Kopete::AV::VideoDevice::detectPixelFormats: 1448695129 "Packed YUV 4:2:2"
VIDIOC_ENUM_FMT: Argument invalide
kopete(16039) Kopete::AV::VideoDevice::detectPixelFormats: Supported pixel formats:
kopete(16039) Kopete::AV::VideoDevice::enumerateControls: Checking CID controls
VIDIOC_QUERYCTRL: Erreur d'entrée/sortie
VIDIOC_QUERYCTRL: Erreur d'entrée/sortie
VIDIOC_QUERYCTRL: Erreur d'entrée/sortie
VIDIOC_QUERYCTRL: Err...

[jetpeach (jetster)]

Also, still exists for me in 4.1.3. Do you have a TV-tuner card or webcam on the computer? It only crashes like this on the one computer I have that has a webcam, and all the messages about Video (specifically a V4L device, which I know is my TV-tuner) make me think that's the problem.

[jetpeach (jetster)]

I believe I found the bug upstream for this, at bugs.kde.org, at least for those experiencing this because of video settings making it crash.
https://bugs.kde.org/show_bug.cgi?id=161536
I thought there was a way to link a bug to upstream, but perhaps not.
Let's dedicate this bug to those who have the crash due to Video problems (which as far as I can tell is everyone here). If your crash is not due to webcam/video/tv-tuner issue, check for/file a separate bug.

[joshyg6 (josheg)]

Yup. Confirmed. TV Cable Card and Webcam and V4L... Also, my webcam,
logitech quickcam, does not work with V4L either.. Haven't tried the
cable cards yet..

J

On Thu, Nov 6, 2008 at 9:00 PM, Bug Watch Updater
<email address hidden> wrote:
> ** Changed in: kdenetwork
> Status: Unknown => Confirmed
>
> --
> KOPETE crashes on 8.10 INTREPID when vieweing Settings, Configure..
> https://bugs.launchpad.net/bugs/284153
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in KDE Network - network-related apps: Confirmed
> Status in "kdenetwork" source package in Ubuntu: Incomplete
> Status in "kopete" source package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: kopete
>
> kopete freezes when i click settings, then configure. i'm using intrepid 8.10 and the repo version of kopete. bug is that simple. let me know what if any other info you need..
>

[Jeremy leudet (jet45)]

for me, it's a V4L2 webcam and I don't have a tuner TV. If this can help.

[joshyg6 (josheg)]

more possibly helpful info...

it just crashed, when i was doing nothing. the following is the trace:

(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
[KCrash handler]
#6 0x00000000 in ?? ()
#7 0xb6b6fe00 in ?? () from /usr/lib/libQtGui.so.4
#8 0xb6b61360 in ?? () from /usr/lib/libQtGui.so.4
#9 0xb6b3060d in ?? () from /usr/lib/libQtGui.so.4
#10 0xb6b52873 in ?? () from /usr/lib/libQtGui.so.4
#11 0xb6b53aa9 in ?? () from /usr/lib/libQtGui.so.4
#12 0xb6ae5d76 in QPainter::drawPath () from /usr/lib/libQtGui.so.4
#13 0xb6ae0b33 in ?? () from /usr/lib/libQtGui.so.4
#14 0xb6ae3362 in QPainter::drawRects () from /usr/lib/libQtGui.so.4
#15 0xb6ae52bb in QPainter::drawPixmap () from /usr/lib/libQtGui.so.4
#16 0xb7eb0b1f in Kopete::UI::ListView::ImageComponent::paint ()
   from /usr/lib/libkopete.so.4
#17 0xb7eb1ee9 in Kopete::UI::ListView::Component::paint ()
   from /usr/lib/libkopete.so.4
#18 0xb7eb34ea in Kopete::UI::ListView::Item::paintCell ()
   from /usr/lib/libkopete.so.4
#19 0xb6695dc7 in Q3ListView::drawContentsOffset ()
   from /usr/lib/libQt3Support.so.4
#20 0xb66f635d in Q3ScrollView::viewportPaintEvent ()
   from /usr/lib/libQt3Support.so.4
#21 0xb7221374 in K3ListView::viewportPaintEvent ()
   from /usr/lib/libkde3support.so.4
#22 0xb66f7c9a in Q3ScrollView::eventFilter ()
   from /usr/lib/libQt3Support.so.4
#23 0xb6693616 in Q3ListView::eventFilter () from /usr/lib/libQt3Support.so.4
#24 0xb7eae20b in Kopete::UI::ListView::ListView::eventFilter ()
   from /usr/lib/libkopete.so.4
#25 0xb74f004a in QCoreApplicationPrivate::sendThroughObjectEventFilters ()
   from /usr/lib/libQtCore.so.4
#26 0xb69d28ca in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#27 0xb69da83a in QApplication::notify () from /usr/lib/libQtGui.so.4
#28 0xb7a3072d in KApplication::notify () from /usr/lib/libkdeui.so.5
#29 0xb74f0e61 in QCoreApplication::notifyInternal ()
   from /usr/lib/libQtCore.so.4
#30 0xb6a3341e in ?? () from /usr/lib/libQtGui.so.4
#31 0xb6a29150 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#32 0xb6a298f2 in QWidgetPrivate::paintSiblingsRecursive ()
   from /usr/lib/libQtGui.so.4
#33 0xb6a28dc8 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#34 0xb6a298f2 in QWidgetPrivate::paintSiblingsRecursive ()
   from /usr/lib/libQtGui.so.4
#35 0xb6a28dc8 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#36 0xb6a298f2 in QWidgetPrivate::paintSiblingsRecursive ()
   from /usr/lib/libQtGui.so.4
#37 0xb6a28dc8 in QWidgetPrivate::drawWidget () from /usr/lib/libQtGui.so.4
#38 0xb6b98fae in ?? () from /usr/lib/libQtGui.so.4
#39 0xb6b99477 in ?? () from /usr/lib/libQtGui.so.4
#40 0xb6a2a5b6 in QWidget::event () from /usr/lib/libQtGui.so.4
#41 0xb6d7e497 in QMainWindow::event () from /usr/lib/libQtGui.so.4
#42 0xb7b02098 in KMainWindow::event () from /usr/lib/libkdeui.so.5
#43 0xb7b4575c in KXmlGuiWindow::event () from /usr/lib/libkdeui.so.5
#44 0xb69d28ec in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#45 0xb69da83a in QApplication::notify () from /usr/lib/libQtGui.so.4
#46 0xb7a3072d in KApplication::notify ...

[joshyg6 (josheg)]

has anyone yet come around with a workaround or possible experimental solutions? also, would this be affecting/related to why my logitech quickcam doesnt get utilized properly by ubuntu/intrepid?

[joshyg6 (josheg)]

mine crashes when just using .. settings, configure kopete.. not even at video settings.. just mousing over the various options..

[Jonathan Thomas (echidnaman)]

Fixed in KDE 4.2.

[Andrew Min (andrewmin)]

This is still an issue for me under Kubuntu 10.04.