Modem is not working in Bright Star Notebook

Bug #283570 reported by Hariharan
2
Affects Status Importance Assigned to Milestone
Viarum
Fix Released
Critical
Unassigned

Bug Description

Modem is not working in our Montevina Barebone:Bright star with Ubuntu 8.10 beta

Hard ware details:

Notebook Model :SW8
               Make :Quanta

Modem controller :Delphi D40 REV:AM5

Please find the attached uname -a,lsusb,demsg,lspci reports.

Revision history for this message
Hariharan (t-hariharan) wrote :
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Hariharan (t-hariharan) wrote :
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Hariharan (t-hariharan) wrote :
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Hariharan (t-hariharan) wrote :
Hariharan (t-hariharan)
Changed in viarum:
assignee: nobody → tspindler
importance: Undecided → Critical
Revision history for this message
Torsten Spindler (tspindler) wrote :

Have you started the smartlink modem daemon and checked if the modem is recognized?
$ dpkg -l | grep sl-modem
$ sudo /etc/init.d/sl-modem-daemon start

Changed in viarum:
status: New → Incomplete
Revision history for this message
Hariharan (t-hariharan) wrote :

after using this command the modem device was detected.But it is not connected through kppp application

Changed in viarum:
status: Incomplete → New
Revision history for this message
Torsten Spindler (tspindler) wrote :

Can you control the modem by typing code in the device file? E.g.

Terminal 1:
$ cat /dev/modem

Terminal 2:
$ sudo cat > /dev/modem
atz

See if you see 'ok' in Terminal 1 or not.

Changed in viarum:
status: New → Incomplete
Revision history for this message
Torsten Spindler (tspindler) wrote :

This bug had no update from you for a month, I set it to invalid as the status is unclear.

Changed in viarum:
status: Incomplete → Invalid
Revision history for this message
Hariharan (t-hariharan) wrote :

I got a driver for this modem controller from the bellow link.

http://linmodems.technion.ac.il/packages/ltmodem/11c11040/

during the installation it shows modem device found on /dev/ttySAGR.

internet is also connecting through wvdial.

but in KPPP and gnome-ppp modem device /dev//ttySAGR. option is not available. So I am unable to connect Internet through KPPP and gnome-ppp.

please help to resolve this problem.

Changed in viarum:
status: Invalid → New
Revision history for this message
Torsten Spindler (tspindler) wrote : Re: [Bug 283570] Re: Modem is not working in Bright Star Notebook

Try to make a link from /dev/modem to the specific device and see if
this helps.

Changed in viarum:
status: New → Incomplete
Revision history for this message
Hariharan (t-hariharan) wrote :

yes, it was done by using bellow command

ln -s /dev/modem /dev/ttyAGS3

But it shows unable to find modem device.

Changed in viarum:
status: Incomplete → New
Revision history for this message
Torsten Spindler (tspindler) wrote :

Can you control the modem by typing code in the device file? E.g.

Terminal 1:
$ cat /dev/modem

Terminal 2:
$ sudo cat > /dev/modem
atz

See if you see 'ok' in Terminal 1 or not.

Revision history for this message
Adilson Oliveira (agoliveira) wrote :

Another alternative to test the modem is to install minicom if possible.

Revision history for this message
Hariharan (t-hariharan) wrote :

Now modem is working fine by using bellow command

modprobe agrmodem
modprobe agrserial

ln -s /dev/ttyAGS3 /dev/modem
ln -s /dev/ttyAGS3 /dev/SAGR

now internet is working through gnome-ppp.

Thanks.

Changed in viarum:
assignee: tspindler → nobody
status: New → Fix Released
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