Mouse completely frozen during install

Bug #278140 reported by chewearn
2
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Using Intrepid beta desktop amd64 livecd.

At a random moment during the installation, the mouse completely frozen / not responding. Each time the mouse is frozen, I can't use it anymore until I reboot.

I tried multiple times using two separate livecd burns, each disc was verified ok during burning. I have also run and confirmed ok, the cd integrity checks before going into the livecd desktop and start the installation.

The mouse is Logitech DiNovo cordless desktop (mouse and keyboard combo). The keyboard is still ok when the mouse stopped working.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 8.10
Package: linux-image-2.6.27-4-generic 2.6.27-4.6 [modified: lib/modules/2.6.27-4-generic/modules.pcimap lib/modules/2.6.27-4-generic/modules.dep lib/modules/2.6.27-4-generic/modules.ieee1394map lib/modules/2.6.27-4-generic/modules.usbmap lib/modules/2.6.27-4-generic/modules.seriomap lib/modules/2.6.27-4-generic/modules.alias lib/modules/2.6.27-4-generic/modules.symbols]
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.gz quiet splash --
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.27-4.6-generic
SourcePackage: linux

Revision history for this message
chewearn (chewearn) wrote :
Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi chewearn,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 278140

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
chewearn (chewearn) wrote :

Apologies.

Seen this bug during Intrepid install almost a year ago. Have not done another Intrepid install since. Also did not try on Jaunty or Karmic alpha. Sorry.

I am closing this bug by setting it as "Invalid" (hope that's the correct thing to do).

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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