Upgrade makes thunderbird unable to open compose message window

Bug #274797 reported by urtext
6
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

Just did the automatic update (Ubuntu 8.04) and now clicking the "Write", "Reply", "Reply All" and "Forward" buttons does nothing, nor does selecting "Reply to Sender", "Reply to All", "Forward", or "Edit as New" from the context menu. Selecting "Address Book" from the tool menu gives the following error:

XML Parsing Error: syntax error
Location: chrome://messenger/content/addressbook/addressbook.xul
Line Number 1, Column 3: url += "SendChatInvite?listofscreennames=" + screennames;
--^

selecting anything else from the tool menu returns similar errors, with different XULs and XML extracts. "About Us" under "Help" does the same thing. I cannot find any XUL files in the Thunderbird profile tree.

The problem is likely with the profile for this set up being kept in a non-standard location -- the .mozilla-thunderbird/profile.ini is set to

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=0
Path=/home/xxxxx/profile/thunderbird/xxxxxxx.default

This is in the local filesystem. I've had Thunderbird configured this way for the better part of a year, and have successfully sent email as recently as last night.

I'm going to try to uninstall and reinstall, see if it fixes the problem.

ProblemType: Bug
Architecture: amd64
Date: Fri Sep 26 10:24:18 2008
Dependencies:

DistroRelease: Ubuntu 8.04
NonfreeKernelModules: fglrx
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.24-19-generic x86_64

Tags: apport-bug
Revision history for this message
urtext (urtext) wrote :

PS: "Get Mail" works fine, as well as viewing mail and opening messages in new windows.

Revision history for this message
urtext (urtext) wrote :

Standard uninstall/reinstall doesn't work. Will try uninstalling, clearing the profile.ini, and moving existing mail.

Revision history for this message
urtext (urtext) wrote :

Reinstall with cleared profiles.ini and reboot gets a fully working Thunderbird. Changing the profile path in profiles.ini to the proper absolute path *does* get me to where I want to be -- my profile set up correctly, all my mail available, and I can send email.

I'm wondering -- was it the reboot that did it? After the update this morning there was a message saying that Firefox needed to be restarted, but nothing about Thunderbird. I restarted them both anyways, several times. Anyhow, I'm back to where I should be, but I am now unable to test possible solutions to this problem.

Revision history for this message
glaroc (glaroc) wrote :

I get the same problem here. Thunderbird is made useless after this morning's upgrade. Can't write new mail and trying to access the address book gives me :

XML Parsing Error: syntax error
Location: chrome://messenger/content/addressbook/addressbook.xul
Line Number 1, Column 3: url += "SendChatInvite?listofscreennames=" + screennames;
--^

On Ubuntu Gusty x86_64. Thunderbird 2. Can't check exact version number since the About menu is also broken with this message:

XML Parsing Error: syntax error
Location : chrome://messenger/content/aboutDialog.xul
Line Number 1, Column 6 :usbar" id="statusbar-icon" mode="normal" value="0"/>
-----^

Revision history for this message
glaroc (glaroc) wrote :

Ok, actually login out and login back in does the trick. Easy fix.

Revision history for this message
Przemek K. (azrael) wrote :

This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in thunderbird (Ubuntu):
status: New → Invalid
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