invisible characters

[Quentin Dekimpe]

Binary package hint: firefox-3.0

Since I have installed the last updates this evening, all characters in most web pages have disappeared. (See picture) I can copy and paste the text in Ooo for example and see the characters normally, but not in Firefox. Changing the colours of the fonts (in Firefox options) won't make anything better.

Unfortunately, I don't remember the name of the packages I installed - it happened around 15:00 this evening (Belgian hour)

I imagine I won't be the only one to complain...

Thanks ! ;-)

ProblemType: Bug
Architecture: i386
Date: Wed Sep 24 17:29:49 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.2+build6+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=fr_BE.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic i686

[Mackenzie Morgan (maco.m)]

Is this still an issue for you? Could you try running "ls -lArt /var/cache/apt/archives" and scrolling through to find Sept 24 so you can see what packages you installed the day this happened?

[Quentin Dekimpe (quentin-dekimpe)]

Here are the packages I installed that day :

-rw-r--r-- 1 root root 65902 2008-09-24 04:04
firefox-gnome-support_3.0.2+build6+nobinonly-0ubuntu0.8.04.1_all.deb
-rw-r--r-- 1 root root 66010 2008-09-24 04:04 firefox_3.0.2+build6
+nobinonly-0ubuntu0.8.04.1_all.deb
-rw-r--r-- 1 root root 25732 2008-09-24 04:04
firefox-3.0-gnome-support_3.0.2+build6
+nobinonly-0ubuntu0.8.04.1_i386.deb
-rw-r--r-- 1 root root 38514 2008-09-24 04:04
xulrunner-1.9-gnome-support_1.9.0.2+build6
+nobinonly-0ubuntu0.8.04.1_i386.deb
-rw-r--r-- 1 root root 1064980 2008-09-24 04:04 firefox-3.0_3.0.2
+build6+nobinonly-0ubuntu0.8.04.1_i386.deb
-rw-r--r-- 1 root root 7763702 2008-09-24 04:05 xulrunner-1.9_1.9.0.2
+build6+nobinonly-0ubuntu0.8.04.1_i386.deb
-rw-r--r-- 1 root root 9204680 2008-09-24 19:05 firefox-2_2.0.0.17
+1nobinonly-0ubuntu0.8.04.1_i386.deb

What should I do now ? Uninstall them ? But when I look in the
"Gestionnaire de paquets synaptic" (sorry, I don't know the english
words), I can't find these ones (for an example, when I'm looking for
"xulrunner-1.9-gnome-support_1.9.0.2+build6
+nobinonly-0ubuntu0.8.04.1_i386.deb", I find
"xulrunner-1.9-gnome-support_1.9.0.3+build1+nobinonly-0ubuntu0.8.04.1",
what is not exactly the same...)

I hope my questions don't seem too stupid ! ;-)

Le jeudi 09 octobre 2008 à 07:44 +0000, Mackenzie Morgan a écrit :

> Is this still an issue for you? Could you try running "ls -lArt
> /var/cache/apt/archives" and scrolling through to find Sept 24 so you
> can see what packages you installed the day this happened?
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: New => Incomplete
>

--
Quentin Dekimpe

Rue Roly, 40
6952 Grune
084/21.09.90

[brizio2001 (brizio2001)]

Hi,

got just today the same problem. It looks like firefox renders all the characters invisible. To me it just happened today, I did a simple update in the morning and in the afternoon at a certain moment the program crashed without me noticing. when I restarted firefox, all the characthers were gone, exactly as in the description above. The character are there, if I copy and paste somewhere else i can see everything, but in Firefox are just invisible. Tryed to change the fonts setting, but with no results.

here is my "ls -lArt /var/cache/apt/archives"

-rw-r--r-- 1 root root 1162340 2009-01-12 23:04 cups-common_1.3.9-2ubuntu6.1_all.deb
-rw-r--r-- 1 root root 36216 2009-01-12 23:04 cups-bsd_1.3.9-2ubuntu6.1_i386.deb
-rw-r--r-- 1 root root 2139174 2009-01-12 23:04 cups_1.3.9-2ubuntu6.1_i386.deb
-rw-r--r-- 1 root root 169534 2009-01-12 23:04 libcups2_1.3.9-2ubuntu6.1_i386.deb
-rw-r--r-- 1 root root 115352 2009-01-12 23:04 cups-client_1.3.9-2ubuntu6.1_i386.deb
-rw-r--r-- 1 root root 51750 2009-01-12 23:04 libcupsimage2_1.3.9-2ubuntu6.1_i386.deb
drwxr-xr-x 2 root root 4096 2009-01-13 15:27 partial

and other information

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.5)
Gecko/2008121622
Ubuntu/8.10 (intrepid) Firefox/3.0.5

any hint? thanks a lot for the supports

[xteejx (xteejx-deactivatedaccount)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[xteejx (xteejx-deactivatedaccount)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!