pidgin crashed when open email unexpectely

Bug #273848 reported by cislin.com
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pidgin (Ubuntu)
Invalid
Undecided
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Bug Description

Binary package hint: pidgin

this crash was happening many times in a day .. I give it 30% of open email ..

i dont now when or why .. and i can't simulate this ..

i have two gmail accounts one of them receive my emial .. and one account for yahoo and another for hotmail both receive my email ..

i am sorry for my weak english ... my language is arabic

ProblemType: Bug
Architecture: i386
Date: Wed Sep 24 08:03:09 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/pidgin
Package: pidgin 1:2.5.0-0ubuntu2~hardy1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pidgin
Uname: Linux 2.6.24-21-generic i686

Tags: apport-bug
Revision history for this message
cislin.com (cislin-com) wrote :
Revision history for this message
cislin.com (cislin-com) wrote :
Download full text (13.0 KiB)

I try to know why problem happened , then run pidgin from terminal

that is what i see

 [09-25 01:53:43] Torbutton NOTE: Skipping no location: chrome://browser/content/browser.xul
GCJ PLUGIN: thread 0x805f068: NP_GetMIMEDescription
GCJ PLUGIN: thread 0x805f068: NP_GetMIMEDescription return
GCJ PLUGIN: thread 0x805f068: NP_GetValue
GCJ PLUGIN: thread 0x805f068: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x805f068: NP_GetValue return
GCJ PLUGIN: thread 0x805f068: NP_GetValue
GCJ PLUGIN: thread 0x805f068: NP_GetValue: returning plugin description.
GCJ PLUGIN: thread 0x805f068: NP_GetValue return
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
[09-25 01:53:46] Torbutton NOTE: Conflict between noncrashed and normal_exit states.. Assuming crash but no session restore..
[09-25 01:53:46] Torbutton NOTE: Crash detected, attempting recovery
[09-25 01:53:46] Torbutton NOTE: Restoring cookie status
[09-25 01:53:46] Torbutton NOTE: Loading non-tor jar after crash
[09-25 01:53:46] Torbutton NOTE: Restoring tor state
[09-25 02:16:18] Torbutton NOTE: No browser found: http://embed.mibbit.com/?server=irc.freenode.net&channel=%23linuxac&settings=guest%20target=_blank
[09-25 02:16:18] Torbutton NOTE: No browser found: http://embed.mibbit.com/?server=irc.freenode.net&channel=%23linuxac&settings=guest%20target=_blank
[09-25 02:24:36] Torbutton NOTE: Skipping no location: chrome://global/content/alerts/alert.xul
[09-25 02:24:36] Torbutton NOTE: Skipping no location: chrome://global/content/alerts/alert.xul
[09-26 00:11:48] Torbutton NOTE: Skipping no location: chrome://browser/content/browser.xul
GCJ PLUGIN: thread 0x805f100: NP_GetMIMEDescription
GCJ PLUGIN: thread 0x805f100: NP_GetMIMEDescription return
GCJ PLUGIN: thread 0x805f100: NP_GetValue
GCJ PLUGIN: thread 0x805f100: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x805f100: NP_GetValue return
GCJ PLUGIN: thread 0x805f100: NP_GetValue
GCJ PLUGIN: thread 0x805f100: NP_GetValue: returning plugin description.
GCJ PLUGIN: thread 0x805f100: NP_GetValue return
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
[09-26 00:11:49] Torbutton NOTE: Conflict between noncrashed and normal_exit states.. Assuming crash but no session restore..
[09-26 00:11:49] Torbutton NOTE: Crash detected, attempting recovery
[09-26 00:11:49] Torbutton NOTE: Restoring cookie status
[09-26 00:11:49] Torbutton NOTE: Loading non-tor jar after crash
[09-26 00:11:49] T...

Revision history for this message
Magnus S (magnuss) wrote :

Hi, thanks for the report. Is this bug still reproducible? If so, please do a backtrace (https://wiki.ubuntu.com/Backtrace), reproduce, and attach to this bug report.

Also, please run pidgin in debug mode (pidgin --debug > ~/pidgin-debug.txt), reproduce, and attach the file pidgin-debug.txt which should be in your home directory. Feel free to mask sensitive information, if any.

Thanks in advance.
//magnus

Changed in pidgin:
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in pidgin:
status: Incomplete → Invalid
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