Totem-plugin-viewer shows only pause and volume control in Naxos Music Library

[Felix Heinonen]

Binary package hint: totem
The following happens when you try to listen to music in Naxos Music Library
The totem-plugin-viewer is missing stop and previous/next song buttons.
When you compare it to the second screenshot where they are, you can see the problem.
I'm using Ubuntu 8.04 and Totem-plugin-viewer 2.22.1, gstreamer 0.10.18 and it's a mmsh stream.

[Felix Heinonen (fheinonen)]

Here's what it should look like.
http://www.naxosmusiclibrary.com/images/SoundQuality.jpg

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
 We have instructions on debugging some types of problems. http://wiki.ubuntu.com/DebuggingProcedures
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

[Felix Heinonen (fheinonen)]

How can I debug this bug?

[Pedro Villavicencio (pedro)]

don't re open bugs just for asking how to debug it, you can use a answer tracker for that.