Genius HR-Slim 2400TA problem

[UrBer]

Checked with sane-find-scanner got the following:
found USB scanner (vendor=0x05da [Prolific Technology Inc.], product=0x3008 [USB Scanner ], chip=SQ113) at libusb:005:004
Attempts to scan make no success. Scanning utilities say that "no device found". The scanner is workable, checked in windows.

[Ian Weisser (ian-weisser)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

1. Please try with the latest release or kernel. If you haven't upgraded to 8.10, you can use a LiveCD to test.

If the scanner is not detected by 8.10, please include the following additional information (pay attention to lspci's additional options) as required by the Ubuntu Kernel Team:
2. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
3. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
4. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.
5. Please run the command "sudo lsusb -v > lsusb.log" and attach the resulting file "lsusb.log" to this bug report.

Thanks in advance.

[UrBer (mozbau)]

Thank you for your attention!
Upgraded to 8.10, but still cannot use this scanner. Please, see attachments as you required.
Best regards,
Boris

[Ian Weisser (ian-weisser)]

Thanks for the kernel debugging information.

Now let's get the hal debugging information.
Please follow the "How to file" procedure described at https://wiki.ubuntu.com/DebuggingHal and attach the requested files here.
1) Attach /var/log/kern.log
2) Attach /tmp/hal.log
3) Attach /tmp/lshal.txt

Again, thanks in advance.

[UrBer (mozbau)]

IanW пишет:
> Thanks for the kernel debugging information.
>
> Now let's get the hal debugging information.
> Please follow the "How to file" procedure described at https://wiki.ubuntu.com/DebuggingHal and attach the requested files here.
> 1) Attach /var/log/kern.log
> 2) Attach /tmp/hal.log
> 3) Attach /tmp/lshal.txt
>
> Again, thanks in advance.
>
> ** Changed in: hal (Ubuntu)
> Sourcepackagename: None => hal
>
>
Thank you for your help. I could not get my hands on my desktop for a
long time. Today - at last. I did all you commanded. Please, see
attached files.
Best regards,
Boris

[dino99 (9d9)]

http://www.freedesktop.org/wiki/Software/hal/