HP Deskjet 5740 not in listing anymore

[dancer58]

Binary package hint: cups

Ubuntu Hardy with latest updates

system-config-printer 0.7.81

My printer stopped working several days ago.
HP Deskjet 5740 use to be in the list in configure printer but is gone now
This is the second time an update caused this

[Jussi Lind (jussi-lind)]

I have this problem also with Intrepid. HP 5740 does not work.
I'm trying with 5700 driver and it says:

Stopped - No %%Pages: comment in header!

Used to work out-of-the-box on Ubuntu Hardy.

[Pascal De Vuyst (pascal-devuyst)]

dancer58,
Still a problem?
HP DeskJet 5740 is known to cups on a fresh install of Ubuntu 8.04.1 LTS:
$ lpinfo -m | grep -i 5740
drv:///hpijs.drv/hp-deskjet_5700-hpijs.ppd HP DeskJet 5740 Foomatic/hpijs

[dancer58 (dancer581)]

Printer still does not work
The printer worked twice from Hardy alpha3 to final release. It would start and stop after updates
I don't use Hardy any longer but did boot Hardy and did updates and tried HP5740
It still doesn't work.

I Intrepid I have it working but HP5740 is still not listed in printer configuration
I use 5700 and use location: 192.168.1.5:L2. May not do all the printer is able to do but it works

[Pascal De Vuyst (pascal-devuyst)]

What is your output of the following command on a terminal in Intrepid:
$ lpinfo -m | grep -i 5740

[dancer58 (dancer581)]

I get nothing

harold@asus:~$ lpinfo -m | grep -i 5740
harold@asus:~$ sudo lpinfo -m | grep -i 5740
[sudo] password for harold:
harold@asus:~$

[Pascal De Vuyst (pascal-devuyst)]

That's strange, which version of hplip and hpijs are installed in Intrepid?
Please give the output of the following command:
$ LANG=C apt-cache policy hplip hpijs

[dancer58 (dancer581)]

Hope this helps

harold@asus:~$ LANG=C apt-cache policy hplip hpijs
hplip:
  Installed: 2.8.7-0ubuntu6
  Candidate: 2.8.7-0ubuntu6
  Version table:
 *** 2.8.7-0ubuntu6 0
        500 http://ca.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
hpijs:
  Installed: 2.8.7-0ubuntu6
  Candidate: 2.8.7-0ubuntu6
  Version table:
 *** 2.8.7-0ubuntu6 0
        500 http://ca.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status

[Carlos J. Hernández (carlos3.14)]

On Jaunty Alpha as of March/19/2009
HP Desk Jet 5740 is not on the 'new printer/choose driver' dialog.

lpinfo -m | grep -i 5740
Returns nothing

LANG=C apt-cache policy hplip hpijs
hplip:
  Installed: 3.9.2-1ubuntu3
  Candidate: 3.9.2-1ubuntu3
  Version table:
 *** 3.9.2-1ubuntu3 0
        500 http://ca.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status
hpijs:
  Installed: 3.9.2-1ubuntu3
  Candidate: 3.9.2-1ubuntu3
  Version table:
 *** 3.9.2-1ubuntu3 0
        500 http://ca.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

[Carlos J. Hernández (carlos3.14)]

Architecture: i386
DistroRelease: Ubuntu 9.04
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: VMware, Inc. VMware Virtual Platform
Package: cups 1.3.9-15
PackageArchitecture: i386
Papersize: letter
ProcCmdLine: root=UUID=e409f448-7e1e-46be-806f-f484f43e5ff1 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.35-generic
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Till Kamppeter (till-kamppeter)]

Your printer should be automatically get assigned to "DeskJet 5700" or "DeskJet 5700 Series". If this is not the case, please re-open and we forward this to HPLIP upstream.