firefox crashes randomly very frequently intrepid

Bug #267983 reported by cornbread
20
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Intrepid by jjos

Bug Description

Binary package hint: firefox-3.0

I would say with a good amount of browsing I can get firefox to crash within one minute. I thought it was flash at first (it might be) I uninstalled flash and reinstalled it and no worky.

Please let me know what I can attach.

Intrepid 64 bit upgrade from hardy 64 bit.

Revision history for this message
jjos (jbenjos) wrote :

cornbread,

Can you find a reproducible situation for this bug? It would greatly help in getting this resolved.

Jonathan

Revision history for this message
cornbread (corn13read) wrote :

Pretty much every time I load engadget.com or wiibrew.org. engadget.com is my home page sometimes it will load all the way other times it won't. If I open 5 or so tabs quickly it is almost a sure bet it will just close instantly.

Revision history for this message
Adam Glenn (gekitsuu) wrote :

If you remove the flash plug-in, don't reinstall it, and hit the same pages does it still seem to crash as often? Also do you have any Firefox extensions loaded that are relevant to the pages you're experiencing this on?

Revision history for this message
cornbread (corn13read) wrote :

yes just as often. Just to give you an Idea I uninstalled flashplugin-nonfree opened my browser to disable some extensions and before I could click stop it crashed and disappeared. I opened it again and was able to disable extensions and still same issue.

Revision history for this message
Hans van den Bogert (hbogert) wrote :

same here,
I'll try to get a backtrace when I run firefox started in a console

Last time I did there was a backtrace with some
-nss*
- gethostByname
entries
I'll try to get a complete backtrace here.
Any other methods besides starting in console and reading the backtrace to help solve this problem?

Revision history for this message
cornbread (corn13read) wrote :

Now this is happening on my laptop as well. what can I do to help resolve this? It is driving me crazy!

Revision history for this message
offby1 (offby1) wrote :

#0 0xb7db0b56 in memcpy () from /lib/tls/i686/cmov/libc.so.6
#1 0x4dfc5590 in ?? ()
#2 0xb790e5d2 in nsACString_internal::Assign (this=0xbf805ee8,
    data=0xb203aa70 "ZmVjMDQ3MzEyNGZjODM2ZDA1NjllNDY3MTcyODZmNjM0MTM2MjE3N3sidXNlcm5hbWUiOiAic25hcmt1bG91cyIsICJfY3JlYXRlZCI6ICIyMDA4MTAxNDA0MTQwMyJ9", length=1308382608)
    at nsTSubstring.cpp:346
#3 0xb790e421 in nsACString_internal::Assign (this=0xbf805ee8, str=@0xbf805ed8)
    at nsTSubstring.cpp:406
#4 0xb6c9d62e in nsCAutoString (this=0xbf805ee8, str=@0xbf805ed8)
    at ../../../dist/include/string/nsTString.h:530
#5 0xb6d3be13 in nsHttpChannel::StoreAuthorizationMetaData (this=0xb0ae3798,
    entry=0xb0d2f298) at nsHttpChannel.cpp:2152
#6 0xb6d3eeb0 in nsHttpChannel::AddCacheEntryHeaders (this=0xb0ae3798, entry=0xb0d2f298)
    at nsHttpChannel.cpp:2099
#7 0xb6d4083f in nsHttpChannel::InitCacheEntry (this=0xb0ae3798) at nsHttpChannel.cpp:2047
#8 0xb6d42e18 in nsHttpChannel::ProcessNormal (this=0xb0ae3798) at nsHttpChannel.cpp:906
#9 0xb6d456ce in nsHttpChannel::ProcessResponse (this=0xb0ae3798) at nsHttpChannel.cpp:813
#10 0xb6d459eb in nsHttpChannel::OnStartRequest (this=0xb0ae3798, request=0xb0e3dfa8,
    ctxt=0x0) at nsHttpChannel.cpp:4336
#11 0xb6c96cb6 in nsInputStreamPump::OnStateStart (this=0xb0e3dfa8)
    at nsInputStreamPump.cpp:439
#12 0xb6c975d0 in nsInputStreamPump::OnInputStreamReady (this=0xb0e3dfa8,
    stream=0xb0d80248) at nsInputStreamPump.cpp:395
#13 0xb78c38e0 in nsInputStreamReadyEvent::Run (this=0xb0c1d868) at nsStreamUtils.cpp:111
#14 0xb78e537a in nsThread::ProcessNextEvent (this=0x882fe70, mayWait=1, result=0xbf8062f4)
    at nsThread.cpp:510
#15 0xb78965a8 in NS_ProcessNextEvent_P (thread=0x882fe70, mayWait=1)
    at nsThreadUtils.cpp:227
#16 0xb77c64aa in nsBaseAppShell::Run (this=0x888ca78) at nsBaseAppShell.cpp:170
#17 0xb75742e4 in nsAppStartup::Run (this=0x8d3d040) at nsAppStartup.cpp:181
#18 0xb6c1b682 in XRE_main (argc=1, argv=0xbf809a34, aAppData=0x87da818)
    at nsAppRunner.cpp:3194
#19 0x080491ab in ?? ()
#20 0xb7d4e685 in __libc_start_main () from /lib/tls/i686/cmov/libc.so.6
#21 0x08048d11 in ?? ()

Revision history for this message
JLB (news-eserver) wrote :

I tried this:

gdb /usr/lib/firefox-3.0.4/firefox 2>&1 | tee gdb-firefox.txt

Then, X hangs, and i had to do a Ctrl-Alt-Backspace...

I've attached the debug log:

Revision history for this message
JLB (news-eserver) wrote :

It really blocking, i've to use opera to upload the log....

Revision history for this message
pbhj (pbhj) wrote :

Me too. Many crashes mainly whilst scrolling with wheel, though scrolling with mouse on scrollbar and clicking to change tab has also been the last action. The crash is immediate with no vestiges left and no crash info given.

It crashes for me even when run in safe-mode. It recovers with the last session info but sometimes it only last a few minutes between restarts.

Linux localhost 2.6.24-21-generic #1 SMP Mon Aug 25 16:57:51 UTC 2008 x86_64 GNU/Linux
Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.3) Gecko/2008101315 Ubuntu/8.10 (intrepid) Firefox/3.0.4

Revision history for this message
pbhj (pbhj) wrote :

With only 4 tabs open. Clicking a tab was the last action.

Revision history for this message
John Goodwin (johgoodwin) wrote :

My amd64 pc was running Firefox just fine under Hardy, but after upgrade to Intrepid I get lots of crashes, quite often while using the scroll wheel, although I think this may be coincidental as I usually scoot down the page while it is still loading, so I think it's choking on something during the page-load.

Revision history for this message
goto (gotolaunchpad) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in firefox-3.0:
status: New → Invalid
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