Comment syncing OOPSes with the Bugzilla plugin don't show up in the OOPS report

Bug #267689 reported by Graham Binns
4
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
High
Abel Deuring

Bug Description

Recently, we came across problems with the bugzilla-launchpad plugin for Bugzilla 3.0 whereby an XML-RPC Fault was raised by the remote tracker whenever Launchpad tried to authenticate. This problem stopped comments from being synced between Launchpad and the remote tracker, and was difficult to debug since the errors never showed up in the OOPS report.

Having done some debugging work on this, we discovered the problem and are working on fixing it. However, the errors have not yet shown up in the OOPS report, except from those checkwatches runs that were carried out as part of the debugging process (OOPS-979CCW3365, OOPS-979CCW3366).

Since these OOPSes should have been raised by the generic checkwatches code for all runs against the Async Bugzilla it seems odd that only these two OOPSes have been recorded.

Changed in malone:
importance: Undecided → High
milestone: none → 2.1.9
status: New → Triaged
Changed in malone:
milestone: 2.1.9 → 2.1.10
Graham Binns (gmb)
Changed in malone:
milestone: 2.1.10 → 2.1.11
Changed in malone:
milestone: 2.1.11 → 2.1.12
Changed in malone:
milestone: 2.1.12 → 2.2.1
Changed in malone:
milestone: 2.2.1 → none
Gavin Panella (allenap)
tags: added: story-reliable-bug-syncing
Revision history for this message
Gavin Panella (allenap) wrote :

As we're not syncing comments with any remote trackers right now, I'm setting this to low importance.

Changed in malone:
importance: High → Low
Revision history for this message
Gavin Panella (allenap) wrote :

Actually, we are syncing with bugzilla.mozilla.org, so I'll put this back to high importance. Sorry for the confusion.

Changed in malone:
importance: Low → High
Abel Deuring (adeuring)
Changed in malone:
assignee: nobody → Abel Deuring (adeuring)
status: Triaged → In Progress
Revision history for this message
Ursula Junque (ursinha) wrote : Bug fixed by a commit
Changed in malone:
milestone: none → 10.03
status: In Progress → Fix Committed
tags: added: qa-needstesting
Deryck Hodge (deryck)
tags: added: qa-untestable
removed: qa-needstesting
Abel Deuring (adeuring)
Changed in malone:
status: Fix Committed → Fix Released
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