acpi error on startup

Bug #267254 reported by ijavid
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I have a problem with my new Asus notebook:

Installing ubuntu:
1) boot up with liveCD
2) choose 1st option - crash somewhere
3) search on google - found: try acpi=off noapic nolapic
4) boot up again
5) start the livecd with acpi=off - wokring
6) install ubuntu 8.04 Hardy
7) reboot computer
8) booting up to the fresh instalation - crash somewhere
9) try withuot splash and quiet - the last line says:
"ACPI: EC: EC description table is found, configuring boot EC"
and the system stopped...
10) the system starts up only with acpi=off param!

BUT HAVE A NOTEBOOK WITHOUT ACPI???
I need some solution because I want to know the batrery state or use the function buttons like brightness and volume control

my notebook: ASUS M51Tseries, AMD Turion RM70
ubuntu 8.04 x86 [2.6.24-19] - also starts up with acpi=ht param
ubuntu 8.04 amd64 [2.6.24-19] - only acpi=off
ubuntu 8.10 amd64 [2.6.27-2] - not tested completly - acpi=off works

ijavid (ijavid)
description: updated
Revision history for this message
Nick Ellery (nick.ellery) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingACPI as separate attachments.

Changed in linux:
status: New → Incomplete
Revision history for this message
ijavid (ijavid) wrote :

I have attached the requied files, except the /proc/acpi directory because it was not found.

The suspent/hibernate functions not works correctly and I also have problems with shutdown:
The process ends with "system halted" message and need to power off my notebook manually

Revision history for this message
ijavid (ijavid) wrote :
Revision history for this message
ijavid (ijavid) wrote :
ijavid (ijavid)
Changed in linux:
status: Incomplete → New
Revision history for this message
Patrick Schueller (pschuel) wrote :

I see this is a relatively old message, but I think I have a solution, so possibly it will help someone...

I had the same problem with my ASUS X 56 T notebook (M51TR motherboard, AMD Turion ZM82 dual core processor). The problem seems to have been solved upstream, all Debian sid or sidux 2.6.29 kernels work, any other kernels from any distro don't and produce the same symptoms as you described.

As a workaround, don't use acpi=off. Use instead maxcpus=1. This should enable ACPI with the older kernels without crashing, if it is really the same problem, as I suspect because our machines share a motherboards from the same series. (M51T/TR). However, you can only use one CPU core (also with acpi=off, so nothing lost).

To use both cores and ACPI without crashing, you have to use a 2.6.29 kernel, so either
- compile one yourself
- or install one from the Debian sid or sidux repository (don't install anything else from there, mixing Ubuntu and Debian won't work)
- or wait for Ubuntu to bring it to you via dist-upgrade (takes probably until 2009-10)

Patrick

Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi ijavid,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . Please then run following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 267254

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
ijavid (ijavid) wrote :

Hello,

After Patrick's comment i have tried the alpha-1 of Ubuntu 9.10.

Solved the ACPI problem:
System boots up normaly,
FN keys works: brightness, volume control

problems with hibernation or sleep (system stops somewhere, i don't examinated it deeper).

I have uninstalled this system after, cause I also have problems with installing video driver for my ATI Mobility Radeon

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Thanks for the feedback. I'm marking this particular issue as fixed. Please open separate reports for each of the other issues you come across as it's helpful to the development teams if bug reports target one specific issue. Thanks.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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