Problem to sync or copy files with Ipod

[Baptiste Mille-Mathias]

I have problem with my iPod since breezy (now I use dapper)
each time I try to sync it (through gtkpod) or when I try to retrieve the files
form the iPod, I had these messages in the /var/log/messages files

Nov 29 19:47:26 linbox kernel: [4296228.827000] lost page write due to I/O error
on sda2

I use usb high speed bus

ii linux-image-2.6.12-9-k7 2.6.12-9.23
Linux kernel image for version 2.6.12 on AMD
ii linux-image-k7 2.6.12.16
Linux kernel image on AMD K7.

I don't know whick package to select so I choose kernel-package.
The sync and copy works well with windows, so it seems not to be a problem with
the iPod itself.

I'll be happy to provide you more information

[Baptiste Mille-Mathias (bmillemathias)]

I have this error repeated several when I sync my Ipod with gtkpod

Nov 29 20:55:41 linbox kernel: [4300324.193000] sda: Current: sense key: No Sense
Nov 29 20:55:41 linbox kernel: [4300324.193000] Additional sense: No
additional sense information
Nov 29 20:55:41 linbox kernel: [4300324.193000] Info fld=0x0

This error doesn't appears if I sync only one song

Please find info about my iPod

Bus 002 Device 004: ID 05ac:1203 Apple Computer, Inc.
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x05ac Apple Computer, Inc.
  idProduct 0x1203
  bcdDevice 0.01
  iManufacturer 1 Apple
  iProduct 2 iPod
  iSerial 3 000000AC5984
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 8 Mass Storage
      bInterfaceSubClass 6 SCSI
      bInterfaceProtocol 80 Bulk (Zip)
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x060a
  (Bus Powered)
  Remote Wakeup Enabled

[Baptiste Mille-Mathias (bmillemathias)]

Somethoing I forgot to say is not only I have message in systems log but
copy/sync files is impossible.

[Ben Collins (ben-collins)]

If possible, please upgrade to Dapper's 2.6.15-9 kernel. If you do not want to
upgrade to Dapper, then you can also try the Dapper Flight 2 CD's:
http://cdimage.ubuntulinux.org/releases/dapper/flight-2/

Let me know if this bug still exists with this kernel.

[Baptiste Mille-Mathias (bmillemathias)]

Hello Ben,

I was alrealdy using a dapper, and now I have updated to the kernel 2.6.15-9-k7

Dec 22 21:30:37 localhost kernel: [4294958.155000] usb 1-2: reset high speed USB
 device using ehci_hcd and address 2
Dec 22 21:30:47 localhost kernel: [4294968.372000] usb 1-2: reset high speed USB
 device using ehci_hcd and address 2
Dec 22 21:30:48 localhost kernel: [4294968.487000] sd 0:0:0:0: scsi: Device
offlined - not ready after error recovery
Dec 22 21:30:48 localhost kernel: [4294968.487000] sd 0:0:0:0: SCSI error: retur
n code = 0x50000
Dec 22 21:30:48 localhost kernel: [4294968.487000] end_request: I/O error, dev s
da, sector 236285
Dec 22 21:30:48 localhost kernel: [4294968.487000] lost page write due to I/O er
ror on sda2
Dec 22 21:30:48 localhost last message repeated 9 times
Dec 22 21:30:48 localhost kernel: [4294968.515000] sd 0:0:0:0: SCSI error: retur
n code = 0x10000
Dec 22 21:30:48 localhost kernel: [4294968.515000] end_request: I/O error, dev s
da, sector 236414

[Baptiste Mille-Mathias (bmillemathias)]

The problem appeared too last Sunday with my Digital Camera (Nikon CoolPix 4300)
when I used the mass storage usb access.
Could it be related to my hardware ?

I saw a new kernel was pushed yesterday, I will test it and will come back to you.

[Carthik Sharma (carthik)]

Hello Baptiste,

Does this issue still occur with the latest Dapper kernel? If not, please let us know so we can close this bug. Thank you.

[Joachim Beckers (jbeckers)]

Using dapper and kernel 2.6.15-21.32 I get the same error:

Apr 26 07:26:48 localhost kernel: [4294942.547000] SCSI subsystem initialized
Apr 26 07:26:48 localhost kernel: [4294942.561000] Initializing USB Mass Storage driver...
Apr 26 07:26:48 localhost kernel: [4294942.562000] scsi0 : SCSI emulation for USB Mass Storage devices
Apr 26 07:26:48 localhost kernel: [4294942.563000] usb-storage: device found at 6
Apr 26 07:26:48 localhost kernel: [4294942.563000] usb-storage: waiting for device to settle before scanning
Apr 26 07:26:48 localhost kernel: [4294942.563000] usbcore: registered new driver usb-storage
Apr 26 07:26:48 localhost kernel: [4294942.563000] USB Mass Storage support registered.
Apr 26 07:26:53 localhost kernel: [4294947.564000] Vendor: Apple Model: iPod Rev: 1.62
Apr 26 07:26:53 localhost kernel: [4294947.564000] Type: Direct-Access ANSI SCSI revision: 00
Apr 26 07:26:53 localhost kernel: [4294947.568000] usb-storage: device scan complete
Apr 26 07:26:53 localhost kernel: [4294947.591000] Driver 'sd' needs updating - please use bus_type methods
Apr 26 07:26:53 localhost kernel: [4294947.595000] SCSI device sda: 78126047 512-byte hdwr sectors (40001 MB)
Apr 26 07:26:53 localhost kernel: [4294947.596000] sda: Write Protect is off
Apr 26 07:26:53 localhost kernel: [4294947.596000] sda: Mode Sense: 64 00 00 08
Apr 26 07:26:53 localhost kernel: [4294947.596000] sda: assuming drive cache: write through
Apr 26 07:26:53 localhost kernel: [4294947.602000] SCSI device sda: 78126047 512-byte hdwr sectors (40001 MB)
Apr 26 07:26:53 localhost kernel: [4294947.603000] sda: Write Protect is off
Apr 26 07:26:53 localhost kernel: [4294947.603000] sda: Mode Sense: 64 00 00 08
Apr 26 07:26:53 localhost kernel: [4294947.603000] sda: assuming drive cache: write through
Apr 26 07:26:53 localhost kernel: [4294947.604000] sda: sda1 sda2
Apr 26 07:26:53 localhost kernel: [4294947.670000] sd 0:0:0:0: Attached scsi removable disk sda
Apr 26 07:26:53 localhost kernel: [4294947.682000] sd 0:0:0:0: Attached scsi generic sg0 type 0
Apr 26 07:45:43 localhost kernel: [4296077.966000] usb 4-3.6: reset high speed USB device using ehci_hcd and address 6
Apr 26 07:46:13 localhost kernel: [4296108.127000] usb 4-3.6: reset high speed USB device using ehci_hcd and address 6
Apr 26 07:46:23 localhost kernel: [4296118.291000] usb 4-3.6: reset high speed USB device using ehci_hcd and address 6
Apr 26 07:46:40 localhost kernel: [4296134.554000] usb 4-3.6: reset high speed USB device using ehci_hcd and address 6
Apr 26 07:46:40 localhost kernel: [4296134.715000] usb 4-3.6: reset high speed USB device using ehci_hcd and address 6
Apr 26 07:46:50 localhost kernel: [4296144.878000] usb 4-3.6: reset high speed USB device using ehci_hcd and address 6
Apr 26 07:46:50 localhost kernel: [4296144.964000] sd 0:0:0:0: scsi: Device offlined - not ready after error recovery
Apr 26 07:46:50 localhost kernel: [4296144.964000] sd 0:0:0:0: SCSI error: return code = 0x50000
Apr 26 07:46:50 localhost kernel: [4296144.964000] end_request: I/O error, dev sda, sector 53903255
Apr 26 07:46:50 localhost kernel: [429...

[Joachim Beckers (jbeckers)]

marked as duplicate. seems to be the same problem

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this linux-source-2.6.15 kernel bug to the new "linux" package. We appreciate your patience and understanding as we make this transition. Also, if you would be interested in testing the upcoming Intrepid Ibex 8.10 release, it is available at http://www.ubuntu.com/testing . Please let us know your results. Thanks!