firefox crashed with SIGSEGV

Bug #260587 reported by Tom Haddon
8
Affects Status Importance Assigned to Milestone
flashplugin-nonfree (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Firefox crashes on various flash video sites. Usually it will crash on the first time I visit a given page with an embedded flash video, but if I revisit the page, it will play the video fine.

cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.1"

apt-cache policy firefox
firefox:
  Installed: 3.0.1+build1+nobinonly-0ubuntu0.8.04.3
  Candidate: 3.0.1+build1+nobinonly-0ubuntu0.8.04.3
  Version table:
 *** 3.0.1+build1+nobinonly-0ubuntu0.8.04.3 0
        500 http://us.archive.ubuntu.com hardy-updates/main Packages
        500 http://security.ubuntu.com hardy-security/main Packages
        100 /var/lib/dpkg/status
     3.0~b5+nobinonly-0ubuntu3 0
        500 http://us.archive.ubuntu.com hardy/main Packages

ProblemType: Crash
Architecture: i386
Date: Fri Aug 22 22:35:56 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/lib/firefox-3.0.1/firefox
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu0.8.04.3
PackageArchitecture: i386
ProcCmdline: /usr/lib/firefox-3.0.1/firefox
ProcEnviron:
 PATH=/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Signal: 11
SourcePackage: firefox-3.0
StacktraceTop:
 ?? () from /usr/lib/flashplugin-nonfree/libflashplayer.so
 ?? () from /usr/lib/flashplugin-nonfree/libflashplayer.so
 ?? () from /usr/lib/flashplugin-nonfree/libflashplayer.so
 ?? () from /usr/lib/flashplugin-nonfree/libflashplayer.so
 ?? () from /usr/lib/flashplugin-nonfree/libflashplayer.so
Title: firefox crashed with SIGSEGV
Uname: Linux 2.6.24-19-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse kqemu lpadmin mythtv netdev plugdev powerdev scanner vboxusers video

Revision history for this message
Tom Haddon (mthaddon) wrote :
Revision history for this message
Apport retracing service (apport) wrote : Symbolic stack trace

StacktraceTop:?? ()
?? ()
?? ()
?? ()
?? ()

Revision history for this message
Apport retracing service (apport) wrote : Symbolic threaded stack trace
Revision history for this message
Tom Haddon (mthaddon) wrote :

My suspicion at this stage is that Firefox was using a locally installed flash plugin in ~/.mozilla/plugins rather than the Ubuntu packaged version of flashplugin-nonfree. Disabled that and it seems, so far, to be making a difference.

Revision history for this message
Tom Haddon (mthaddon) wrote :

Ran firefox from the terminal as suggested by canonical support, and got this after visiting www.motogp.com and playing the video on the front page:

mthaddon@hurlyburly:~$ firefox
FoxyProxy settingsDir = /home/mthaddon/.mozilla/firefox/2n7szqco.default
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
** Message: GetValue variable 1 (1)
** Message: GetValue variable 2 (2)
GCJ PLUGIN: thread 0x805f118: NP_GetMIMEDescription
GCJ PLUGIN: thread 0x805f118: NP_GetMIMEDescription return
GCJ PLUGIN: thread 0x805f118: NP_GetValue
GCJ PLUGIN: thread 0x805f118: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x805f118: NP_GetValue return
GCJ PLUGIN: thread 0x805f118: NP_GetValue
GCJ PLUGIN: thread 0x805f118: NP_GetValue: returning plugin description.
GCJ PLUGIN: thread 0x805f118: NP_GetValue return

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed

(firefox:8802): GLib-GObject-CRITICAL **: g_object_unref: assertion `G_IS_OBJECT (object)' failed
Segmentation fault (core dumped)

Revision history for this message
komputes (komputes) wrote :

I can confirm this bug as well when viewing videos on CNN. I can see the advertisement but then firefox suddenly quits when flash forwards the user to the next video in queue. Haven't got it to crash on Youtube yet it's mostly sites with advanced flash video functionalities (like switching to another video). Youtube, which is just exposing an flv file, works fine. But I find this bug has to do with any page that shows you an ad before the video or perhaps uses some kind of video protection mechanism may be what is making the browser/flash crash.

Steps to reproduce my testing
Tried package flashplugin-nonfree 9.0.124.0ubuntu2
Purged flashplugin-nonfree
Removed .mozilla and reopened firefox to create a new profile
Closed firefox and installed flashplayer10__091508 ( http://download.macromedia.com/pub/labs/flashplayer10/flashplayer10_install_linux_091508.tar.gz )

I have tested Adobe Flash 9.0 r124 and 10.0 r12 on my machine and keep getting the crash. Some colleagues tried it on theirs and they were able to see both the ad and the videos on cnn.com without a crash. Please let me know if there is anything else I can do to contribute to this report.

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in flashplugin-nonfree:
status: New → Incomplete
Revision history for this message
Jonathan Thomas (echidnaman) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in flashplugin-nonfree (Ubuntu):
status: Incomplete → Invalid
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