SATA DVD drive reboots Ubuntu Hardy

Bug #258872 reported by KevinM
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Using Hardy 2.6.24-19-generic x86_64 kernel on AMD2 Desktop PC. I've recently been having problems with my old DVD Rewriter which was PATA, so I decided to replace it with a SATA drive. As soon as I insert a DVD into the drive the system reboots. If I check the same DVD in Windows XP SP3 it works fine. I've looked at the logs and there doesn't seem to be anything mentioned when (or as to why) the system reboots in Ubuntu. The LiteOn LH20A1S11C DVD drive is recognised by my bios and works with CDs. Hardy has been re-installed since I fitted the drive.
Instead of putting the DVD into the drive during a running Ubuntu session I left it in the drive after accessing it through windows. The boot sequence freezes after 'Starting Hardware abstraction layer hald' is displayed. This DVD works in a laptop with Gutsy Gibbon.
A list of all my hardware is attached taken from the command line 'lshw'.

Revision history for this message
KevinM (kevbert1) wrote :
Revision history for this message
KevinM (kevbert1) wrote :

It's definitely the drive (or configuration) that's the problem. I've tried using Gutsy 64 bit kernel 2.6.22-15-generic on my desktop and get the same result - a reboot when a DVD is put in the drive. When the PC reboots I cannot remove the DVD and have to shutdown the PC. When I power up the PC I can then remove the DVD from the drive.

Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi KevinM,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 258872

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
KevinM (kevbert1) wrote :

Sorry for the delay in feedback. This problem does not occur in Jaunty 2.6.28-13 or Karmic 2.6.31-2 kernels. I may have some other DVD bugs but I need to update.
Please close this bug report as the software problem seems to have been fixed.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Closing per the previous comment. Thanks!

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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