thunderbird-bin crashed with signal 5 in gdk_x_error()

Bug #258849 reported by Hew
72
This bug affects 10 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: thunderbird

Crashed on startup. Seems to have been a once-off.

ProblemType: Crash
Architecture: amd64
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/lib/thunderbird/thunderbird-bin
NonfreeKernelModules: nvidia
Package: thunderbird 2.0.0.16+nobinonly-0ubuntu2
ProcAttrCurrent: unconfined
ProcCmdline: /usr/lib/thunderbird/thunderbird-bin
ProcEnviron:
 PATH=/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Signal: 5
SourcePackage: thunderbird
StacktraceTop:
 gdk_x_error (display=<value optimized out>,
 _XError (dpy=0x195c9b0, rep=0x1966150)
 _XReply (dpy=0x195c9b0, rep=0x7fffe6f7c8c4,
 XGetWindowProperty (dpy=0x195c9b0, w=17397902,
 ?? ()
Title: thunderbird-bin crashed with signal 5 in gdk_x_error()
Uname: Linux 2.6.26-5-generic x86_64
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev sambashare video

Tags: apport-crash
Revision history for this message
Hew (hew) wrote :
Revision history for this message
Apport retracing service (apport) wrote : Symbolic stack trace

StacktraceTop:gdk_x_error (display=<value optimized out>, error=<value optimized out>)
_XError (dpy=0x195c9b0, rep=0x1966150) at ../../src/XlibInt.c:2912
_XReply (dpy=0x195c9b0, rep=0x7fffe6f7c8c4, extra=0, discard=0)
XGetWindowProperty (dpy=0x195c9b0, w=17397902, property=254, offset=0, length=0,
XRemoteClient::CheckWindow (this=0x7fffe6f7cc00, aWindow=0) at XRemoteClient.cpp:271

Revision history for this message
Apport retracing service (apport) wrote : Symbolic threaded stack trace
Changed in thunderbird:
importance: Undecided → Medium
Revision history for this message
Dereck Wonnacott (dereck) wrote :

seems to have reasonable info attached.

Changed in thunderbird:
status: New → Triaged
Revision history for this message
wios (wios) wrote :

crashed when i tried to use function "send to" (with right mouse click)

Revision history for this message
Martin Heitzer (martin-heitzer) wrote :

Crashed on startup (32-bit system here).

Revision history for this message
Hew (hew) wrote :

.crash files should only be submitted through apport, removed attachment. This report has already been handled by apport anyway.

Revision history for this message
John Vivirito (gnomefreak) wrote :

I prefer that you file the bug using apport this way there is no mistake if it is the same. Apport will mark it as a duplicate if it is. If you choose not to use apport follow the instructions and file a new bug report with the info and backtrace.
Here is a link to obtain a backtrace

https://wiki.ubuntu.com/MozillaTeam/Bugs

I have not set up page for anything but Firefox at this time but once i get time i will update it. Please follow the instructions on this link except replace firefox with thunderbird. You might need other debugging packages please obtain these by: once you add the ddeb repos and update search for thunderbird and install the dbgsym packages that relate to xulrunner or thunderbird. Please let us know if you need a hand.

First pace to start is using a new profile and disabling any and all extenions before trying to obtain a backtrace.

Revision history for this message
Martin Heitzer (martin-heitzer) wrote :

Thanks for your useful instructions, John.

However, as the bug is not even reproducable with my old profile, I will unsubscribe from this bug and file a new one following your instructions if it occurs again.

Revision history for this message
Oded Arbel (oded-geek) wrote :

I got this crash when I installed thunderbird, enigmail and thunderbird-gnome-support. Then when I first started thunderbird it crashed. The second time I tried to run it, it ran fine.

Revision history for this message
Vseerror (vseerror) wrote :

Surely this issue is gone by now?

Revision history for this message
Paul White (paulw2u) wrote :

To anyone affected by this issue,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. This bug was reported some time ago and there have been many changes in Ubuntu and Thunderbird since that time.

Does anyone still see a problem related to the one that was reported using a currently supported version of Ubuntu?

Please let us know if you do otherwise this bug report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in thunderbird (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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