Thunderbird stopps, when on recieve E-Mail !

[Pickard]

Binary package hint: thunderbird

Thunderbird stopps, when on recieve E-Mail !
I restart this Program new (with X-Button top-right), and i ca read the new E-Mail.
PC: Intel-Celeron 1,3 GHz,
512 MB RAM,
Shared-Video-Memory: 64MB

Ubuntu: 7.10, german
Dekstop: Gnome with XFCE-Manager
Thunderbird-Version: 2.0.0.16 (20080724)

ProblemType: Bug
Architecture: i386
Date: Sun Aug 17 10:30:07 2008
DistroRelease: Ubuntu 7.10
Package: mozilla-thunderbird 2.0.0.16+nobinonly-0ubuntu0.7.10.1
PackageArchitecture: all
SourcePackage: thunderbird
Uname: Linux Celeron 2.6.22-15-generic #1 SMP Fri Jul 11 19:25:33 UTC 2008 i686 GNU/Linux

[Andreas Moog (ampelbein)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* What do you mean by "stopps"? Is the window becoming unresponsive?
* Would you mind trying in Ubuntu 8.04 (Hardy Heron)?

Thanks in advance.

[Pickard (stefan.schmalnauer)]

Hello Andreas Moog,
sorry...my english is not good...please excuse me.

To the first Question: the Thunderbird-Program has any responsing.

I'm update (about 3 Month ago) my Ubuntu 7.10 german with ubuntu-update
to Hardy Heron (8.04 LTS). But my Celeron 1.3 GHz is not good for this
System.
I had the Problem: Ubuntu (or Gnome with Compiz-Function?...i don't
know) need TO MANY power
...and my PC (Desktop, any Programs, Mouse...simply all) becoming
complete unresponsive.

I'm new installing Ubuntu 7.10 german (with DVD)...and update with the
Internet (with USB-HSDPA-Modem, HUAWEI 7.2)
...and all Things are good. For two Week's ago, i'm install the
xfce-Desktop-manager (on very fast) for my Ubuntu 7.10.
I thing, on it's the best Desktop-Manager for Ubuntu for this maschine.
But about 2 Month ago, my Thunderbird had this problem, that i'm writing
on launchpad.

To my another PC (AMD-Duron 1.8 GHz), i have installed Ubuntu 8.04
LTS...this is good.
But i want the installed the xfce-Manager for this (Gnome is not realy
fast, so i think)

Is this problem (with my Celeron 1.3 GHz-PC with Thunderbird) only a
problem with ubuntu 7.10-Version?

Many Thanks and a good Day

Stefan Schmalanuer

Andreas Moog schrieb:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * What do you mean by "stopps"? Is the window becoming unresponsive?
> * Would you mind trying in Ubuntu 8.04 (Hardy Heron)?
>
> Thanks in advance.
>
> ** Changed in: thunderbird (Ubuntu)
> Assignee: (unassigned) => Andreas Moog (andreas-moog)
> Status: New => Incomplete
>
>

[Pickard (stefan.schmalnauer)]

Hello Andreas Moog,
sorry...my english is not good...please excuse me.

To the first Question: the Thunderbird-Program has any responsing.

I'm update (about 3 Month ago) my Ubuntu 7.10 german with ubuntu-update
to Hardy Heron (8.04 LTS). But my Celeron 1.3 GHz is not good for this
System.
I had the Problem: Ubuntu (or Gnome with Compiz-Function?...i don't
know) need TO MANY power
...and my PC (Desktop, any Programs, Mouse...simply all) becoming
complete unresponsive.

I'm new installing Ubuntu 7.10 german (with DVD)...and update with the
Internet (with USB-HSDPA-Modem, HUAWEI 7.2)
...and all Things are good. For two Week's ago, i'm install the
xfce-Desktop-manager (on very fast) for my Ubuntu 7.10.
I thing, on it's the best Desktop-Manager for Ubuntu for this maschine.
But about 2 Month ago, my Thunderbird had this problem, that i'm writing
on launchpad.

To my another PC (AMD-Duron 1.8 GHz), i have installed Ubuntu 8.04
LTS...this is good.
But i want the installed the xfce-Manager for this (Gnome is not realy
fast, so i think)

Is this problem (with my Celeron 1.3 GHz-PC with Thunderbird) only a
problem with ubuntu 7.10-Version?

_*Please see the Error-List in Atachement*_

Many Thanks and a good Day

Stefan Schmalanuer

Andreas Moog schrieb:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * What do you mean by "stopps"? Is the window becoming unresponsive?
> * Would you mind trying in Ubuntu 8.04 (Hardy Heron)?
>
> Thanks in advance.
>
> ** Changed in: thunderbird (Ubuntu)
> Assignee: (unassigned) => Andreas Moog (andreas-moog)
> Status: New => Incomplete
>
>

[Andreas Moog (ampelbein)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Jim10 (g-van-zweeden)]

I can confirm this bug!

During downloading mails the notification pop-up righ-under on the screen appears and the program freezes.
I can only kill Thunderbird by using the System monitor/Processes and choosing " End Process" for Thunderbird-bin and then restart Thunderbird.

System:
Ubuntu 8.04 64bit fully updated
Gnome 2.22.3
Thunderbird 2.0.0.16

Jim van Zweeden

[Andreas Moog (ampelbein)]

Could you try to obtain a backtrace as I outlined in the last comment? This will greatly help us. Thanks

[Jim10 (g-van-zweeden)]

[quote]Could you try to obtain a backtrace as I outlined in the last comment? This will greatly help us. Thanks[/quote]

I would be glad to do so but about a week ago I upgraded to Ubuntu 8.10 Alpha 5 and I didn't encounter the problem since. I am still using the same version of Tbird so probabely the problem wasn't in Tbird but in Ubuntu 8.04 or a combination of them. And no problem, no backtrace I'm afraid.

So my excuses for being not able to help you any more and for upgrading my system ;) .

Gr,
Jim

[Andreas Moog (ampelbein)]

No problem with that ;-)

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.