SSID not found after using Vista

Bug #258356 reported by Alfredo
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

No idea what package it is actually, it's not network-manager since wicd displays the same problem.

The problem: My wireless connection worked until installing Vista on dualboot. There, I can see and connect to my SSID without any problems, but it's not showing up in Ubuntu. I've tried switching routers (from US Robotics 9106 to Linksys WAG160N), which worked at first until I started Vista. After that, the SSID disappeared in Ubuntu again.

Not sure which info to provide, so if you need any additional, please ask.

$ lspci
02:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN Network Connection (rev 61)

$ iwlist scan
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 No scan results

$ sudo /etc/init.d/networking restart
[sudo] password for alfredo:
 * Reconfiguring network interfaces... [ OK ]
alfredo@alfredo-laptop:~$ iwlist scan
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 Scan completed :
          Cell 01 - Address: 00:14:7F:8D:EF:EF
                    ESSID:"Neighbour one"
                    Mode:Master
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=37/100 Signal level=-87 dBm Noise level=-127 dBm
                    Encryption key:on
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s; 6 Mb/s; 9 Mb/s
                              12 Mb/s; 48 Mb/s
                    Extra:tsf=000001e0dfc73188
          Cell 02 - Address: 00:17:3F:0D:A2:FA
                    ESSID:"Neighbour two"
                    Mode:Master
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=30/100 Signal level=-91 dBm Noise level=-127 dBm
                    Encryption key:on
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (1) : TKIP
                        Authentication Suites (1) : PSK
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s; 6 Mb/s; 9 Mb/s
                              12 Mb/s; 48 Mb/s
                    Extra:tsf=000000125ea49187

$ iwlist scan
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

wmaster0 Interface doesn't support scanning.

wlan0 No scan results

Revision history for this message
Benjamin Drung (bdrung) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

Does this problem only appears after a warm boot into Ubuntu or even after an cold boot directly into Ubuntu?

Revision history for this message
Alfredo (frederick-jansen) wrote :

Sorry, didn't know it was kernel related.

$ uname -a
Linux alfredo-laptop 2.6.26-5-generic #1 SMP Sun Aug 10 20:30:28 UTC 2008 i686 GNU/Linux

Happens both on a cold and warm boot.
Please note that dmesg.log is a result of booting into recovery mode, running xfix and then resuming normal boot. That's usually the only way for me to boot into Ubuntu, otherwise I just get a black screen.

Revision history for this message
Alfredo (frederick-jansen) wrote :
Revision history for this message
Alfredo (frederick-jansen) wrote :

Just upgraded to the new kernel (2.6.27-1) and the SSID came back. I can't connect to it though, is 802.11n supported?

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Alfredo (frederick-jansen) wrote :

Assuming yours was an automated message, since I already upgraded to 2.6.27-1 six hours before your comment?

So I can see my SSID again, but I can't connect to it. The router is set up with DHCP, no MAC filtering, using the 40MHz wide band (802.11n) on channel 13.

Revision history for this message
Alfredo (frederick-jansen) wrote :

By now I've tried upgrading to 27-2, 27-3smb3 and 27-3. I've also added another access point to the network, which is a standard D-Link 802.11g device. Connecting to it on Vista works fine, but it's not listed on Ubuntu. Kismet however, shows it fine.

Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi Alfredo,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 258356

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Invalid
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