Download: Must re-click already-selected "Open with" radio button

Bug #257510 reported by Murray Cumming
6
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

When click on links to some files (such as a .PDF), Firefox shows the "Opening *" dialog, with radio button choices for "Open with" and "Save File". "Open with" is generally (but not always) selected by default, but the OK button is not always sensitive. Clicking the "Open with" radio button again makes it sensitive so I can continue.

Actually it seems that this might be a window focus issue. I just noticed that, when the dialog is not focused (though it's always in front), the Cancel button can be clicked, but the OK button is insensitive. It becomes sensitive when I click the window to bring it to the front again. Maybe it wasn't specifically the Open with radio button that had to be clicked, but anywhere on the window, and maybe this is some design decision. If so, it's rather obscure and gives the impression of a bug. At the least, an explanatory tooltip on the button would give some clue to the user about what is happening so I don't just assume that Firefox is broken.

Revision history for this message
Parthan SR (parth-technofreak) wrote :

I can confirm that the above said case it true, but shouldn't this be marked as a wishlist rather? It is surely now a bug because when you don't have a focus on the current dialog box )where you are going to make a choice and perform an action) and hence the confirmation option needs to be disabled as your active concentration might be on some other window.

Revision history for this message
Parthan SR (parth-technofreak) wrote :

Typo: It is surely not a bug*

Revision history for this message
Murray Cumming (murrayc) wrote :

It's a bug because it's not clear _why_ the button is disabled. And this obscurity even makes it seem like a different bug.

If both the buttons (Cancel too) were disabled then it would be more obvious. Tooltips on the disabled buttons would also be explanatory. In fact, if a button is going to be disabled then all the UI elements should be disabled. It's just as bad to click the "Open with" radio choice by accident without knowing as to click OK by accident.

Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest version of Firefox 3.0? Thanks in advance.
I cannot reproduce with Firefox 3.0.10.

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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