Random system freeze

[Gerwin Tammenga]

1)
lsb_release -rd
Description: Ubuntu 8.04.1
Release: 8.04
2)
3)
I expected my system, to finish all processes it was working on.
4)

Sometimes the system freezes and the "Caps Lock" Led is blinking.
Sometimes the system just freezes
Sometimes the keyboard stops working (When i stop big processes the system sometimes doesn't freezes further)
Most of the time i can shutdown the system by using the of switch(pushing it a couple of seconds) but sometimes it needs a complete power of.
It happens faster whit heavy use.

Hardware: Medion MD98300
Memory: 3,7 GB (according to Ubuntu) really 4 GB
Processor 0: AMD Turion(tm) 64 x2 Mobile Technology TL-50er
Processor 1: AMD Turion(tm) 64 x2 Mobile Technology TL-50

Software
8.04 (hardy)
Kernel Linux 2.6.24-19-generic
GNOME 2.22.3

[Chris Coulson (chrisccoulson)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.

[Chris Coulson (chrisccoulson)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description does not yet have enough information.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

[Gerwin Tammenga (gerwin)]

I hope tis helps

gerwin@Gerwin-Medion-Laptop:~$ uname -a
Linux Gerwin-Medion-Laptop 2.6.24-19-generic #1 SMP Fri Jul 11 21:01:46 UTC 2008 x86_64 GNU/Linux

[Chris Coulson (chrisccoulson)]

Thanks for the information. What you descibe sounds like a kernel panic, but unfortunately, your log doesn't contain any information about the crash. Could you please follow the steps at https://help.ubuntu.com/community/DebuggingSystemCrash in order to try to obtain a trace of the crash (and also run memtest).

Thanks

[Gerwin Tammenga (gerwin)]

I used memtest and the memory was fine

when i fallow the directions on the page (https://help.ubuntu.com/community/DebuggingSystemCrash)
Control+Alt+F1 ( gives a black screen no text input possible or text visible)
I get back to my gnome interface whit Control+Alt+F7

The other combo-key's don't give me a resold i can see directly ( I have not tested them after a crash jet)
Alt+SysRq+1
Alt+SysRq+t

I'll try to crash my system tomorrow end post my kern.log ( I will just blindly use the combo key's)

[Gerwin Tammenga (gerwin)]

I seem unable to crash my system on the moment
I'll post my kern.log as soon as my system crashes.

I'm a little confused about the way i am supposed to use those combo-key's.
Because the first thing that happens when my system crashes is the keyboard stops working

[Gerwin Tammenga (gerwin)]

I have just started my system and my Desktop icon's don't come (right mouse button doesn't work on the Desktop)

[Gerwin Tammenga (gerwin)]

I just anded the "nautilus" process. Now my Desktop has return. I don't think this has anything to do whit the rest of my bug report but. Just in case it can help.

[Gerwin Tammenga (gerwin)]

Hello, my system froze up so here is the kern.log i created white alt-sysrq-1 end alt-sysrq-t

This is after a fresh install fully up to date (i had to reinstall my system because i damaged my partitions.

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Gerwin Tammenga (gerwin)]

I have tried to find the "linux-image-2.6.27-*" in synaptic but didn't find it. So If somebody can help my whit installing it?

[Leann Ogasawara (leannogasawara)]

Hi Gerwin,

Now that Alpha5 has been released you can test with a LiveCD if you like. Otherwise, you'll need to enable the Intrepid repository in your sources.list file in order to get the 2.6.27 kernel. Thanks.

[Gerwin Tammenga (gerwin)]

I have installed ubuntu 8.10 and it works perfect.

[Leann Ogasawara (leannogasawara)]

Thanks for the feedback Gerwin. Marking this Fix Released for Inrepid.