HP LaserJet 2200 (networked) not working in duplex mode

[Manuel López-Ibáñez]

It works under WinXP. IP = real IP of the printer.

$ hp-info IP

 HP Linux Imaging and Printing System (ver. 0.9.5)
 Device Information Utility ver. 3.2

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 [ERROR]: No devices found.
 [ERROR]: Error occured during interactive mode. Exiting.

$ hp-makeuri IP

 HP Linux Imaging and Printing System (ver. 0.9.5)
 Device URI Creation Utility ver. 2.4

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Creating URIs for 'IP':
 [ERROR]: Failed (error code=99). Please check address of device and try again.

I have tried to configure it using gnome-print with postscript and hpijs drivers
through HP JetDirect.

[Manuel López-Ibáñez (manuellopezibanez)]

Actually, it doesn't work in any mode. I have tried to print the test page and
it doesn't print.
Current configuration is driver HP(HPLIP) LaserJet 2200 Prostcript
(recommended), Standard (CUPS).

[Manuel López-Ibáñez (manuellopezibanez)]

Using -ldebug provides more information:

manu@~ $ hp-makeuri -ldebug -bnet 192.168.153.113

 HP Linux Imaging and Printing System (ver. 0.9.5)
 Device URI Creation Utility ver. 2.4

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Creating URIs for '192.168.153.113':
 [DEBUG]: Sending: 'msg=makeuri\nhostname=192.168.153.113\nport=1\n'
 [DEBUG]: Received:
'msg=ProbeDevicesResult\nresult-code=0\nnum-devices=0\nlength=0\ndata:\n\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00'
 [DEBUG]: Exception: 5 (Unknown message type)
 [ERROR]: Failed (error code=99). Please check address of device and try again.

(BTW, the firewall is down during these tests).

[Manuel López-Ibáñez (manuellopezibanez)]

Other printers in the network work perfectly:

manu@~ $ hp-makeuri -ldebug -bnet 192.168.162.162

 HP Linux Imaging and Printing System (ver. 0.9.5)
 Device URI Creation Utility ver. 2.4

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Creating URIs for '192.168.162.162':
 [DEBUG]: Sending: 'msg=makeuri\nhostname=192.168.162.162\nport=1\n'
 [DEBUG]: Received:
'msg=MakeURIResult\nresult-code=0\ndevice-uri=hp:/net/HP_LaserJet_4000_Series?ip=192.168.162.162\n'
CUPS URI: hp:/net/HP_LaserJet_4000_Series?ip=192.168.162.162
SANE URI: hpaio:/net/HP_LaserJet_4000_Series?ip=192.168.162.162

[Matthias Klose (doko)]

I'm wondering why the hplip package is used. anyway, 0.9.7 won't have the laser printer definitions anymore. please check http://people.ubuntu.com/~doko/print/

[Manuel López-Ibáñez (manuellopezibanez)]

What should be used instead?

It doesn't work in Mandriva 2006 either. I have already sent a bug report to the HPLIP people (no answer yet).

[Matthias Klose (doko)]

which upstream bug report is this?

[Manuel López-Ibáñez (manuellopezibanez)]

I sent it to <email address hidden>, as it says in the HPLIP FAQ [*]. Still no answer.

[*] http://hplip.sourceforge.net/faqs.html

[Till Kamppeter (till-kamppeter)]

Nothing happened here for 10 months. closing.

[Manuel López-Ibáñez (manuellopezibanez)]

Nothing happened because I have not received any answer from HP.

This is still an issue in Dapper.

manu@localhost:~$ hp-info IP

 HP Linux Imaging and Printing System (ver. 0.9.7)
 Device Information Utility ver. 3.2

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 [ERROR]: No devices found.
 [ERROR]: Error occured during interactive mode. Exiting.

manu@localhost:~$ hp-makeuri IP

 HP Linux Imaging and Printing System (ver. 0.9.7)
 Device URI Creation Utility ver. 2.5

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Creating URIs for 'IP':
 [ERROR]: Failed (error code=99). Please check address of device and try again.

manu@localhost:~$ hp-makeuri -ldebug -bnet IP

 HP Linux Imaging and Printing System (ver. 0.9.7)
 Device URI Creation Utility ver. 2.5

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Creating URIs for 'IP':
 [DEBUG]: Sending data on channel (3)
 [DEBUG]: 'msg=makeuri\nhostname=IP\nport=1\n'
 [DEBUG]: Reading data on channel (3)
 [DEBUG]: '\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00'
 [DEBUG]: Exception: 5 (Unknown message type)
 [ERROR]: Failed (error code=99). Please check address of device and try again.

[Till Kamppeter (till-kamppeter)]

Please try the newest version of HPLIP (1.7.3) from upstream:

http://hplip.sourceforge.net/

There is a completely automatic installer avaiolable (self-extracting archive) which automatically installs everything needed from the internet and afterwards uninstalls your old HPLIP and replaces it by the current version. HP has tested it on many distributions including Dapper.

After that remove and recreate your print queues. Does this help?

[Manuel López-Ibáñez (manuellopezibanez)]

OK. I will try that as soon as I can.

[Manuel López-Ibáñez (manuellopezibanez)]

The printer is working fine with CUPS in Feisty most of the time but HPLIP still has problems with it.

manu@localhost:~$ hp-makeuri -ldebug 146.176.153.113

HP Linux Imaging and Printing System (ver. 1.7.3)
Device URI Creation Utility ver. 4.3

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-makeuri[10295]: debug: Trying IP address
hp-makeuri[10295]: debug: (xmit) Sending data on channel (3)
hp-makeuri[10295]: debug: 'msg=makeuri\nbus=net\nhostname=146.176.153.113\nport=1\n'
hp-makeuri[10295]: debug: (xmit) Reading data on channel (3)
hp-makeuri[10295]: debug: 'msg=MakeURIResult\nresult-code=0\ndevice-uri=hp:/net/HP_LaserJet_4000_Series?ip=146.176.162.162\n\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00\x00'
hp-makeuri[10295]: debug: Exception: 5 (Unknown message type)
error: Device not found

[Till Kamppeter (till-kamppeter)]

Don, Raghu, can you have a look at this?

[dwelch91 (dwelch91)]

We will investigate.

Could the user try using hp-setup?

-Don

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]