Have to login manually when opening Hotmail inbox

[Sam Stenvall]

Binary package hint: pidgin

Sometimes (note that it doesn't happen everytime but most of the time) when I want to check my Hotmail inbox Firefox opens but it I get to the login screen and it says my password is incorrect. I have to enter my password manually and then I get to my Inbox. It should always go straight to my inbox as my password can impossibly be incorrect as I'm logged in on MSN.

The steps I do to make this happen are the following:

1. Click the email notification bar.
2. Select the "<email address hidden> has X new messages" item and click Open Mail.
3. Firefox opens with the login screen.

This has always been a problem for me. It happens on Gutsy, Hardy and Intrepid aswell as on Windows XP (I've used atleast 3 different versions and they all have the same issue). Last time it happened was 10 minutes ago on Windows XP using Pidgin 2.4.3 (note that this is not about the XP version, it happens on Ubuntu aswell).

If there's any other information I should provide please let me know.

[Parthan SR (parth-technofreak)]

Thank you for filing this bug and helping us make Ubuntu better.

Asking around for the expected response when an email notification is clicked was that it is ideally expected to open the inbox in a browser window but hasn't been happening for years. Hence this is a confirmed bug, but am not able to find a corresponding bug in upstream bug trackers' bug list at http://developer.pidgin.im/wiki/OpenBugs.

This bug can also be marked as wishlist as it was suggested in #ubuntu-bugs.

[myxiplx (myxiplx)]

I'm having the exact same problem, and I don't know if this may be relevant, but I've found that Ubuntu is stripping parts off the URL when launching links saved on the desktop.

I notice that Pidgin is launching hotmail the same way messenger does, by opening a file saved on the computer so I'm wondering if some of the parameters may be getting lost as firefox opens the file.

The link parameter problem is a known bug, reported here:
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/233913

Ross

[starmaker (hernaninverso)]

Same problem.

[myxiplx (myxiplx)]

Just to let you know, after I reported this problem before, I switched to aMSN as my instant messenger program and had exactly the same problem.

However, with the latest Ubuntu updates all my problems have gone away. I'm running Ubuntu 8.10 now, with Firefox 3.0.5, and hotmail opens perfectly every time, whether from a firefox bookmark, a link on my desktop, or when launched from aMSN. I haven't had a problem in probably 3-4 months.

However, Microsoft have messed hotmail up so badly for firefox users that I tend to use gmail these days anyway :)

[Clara (claracagigal)]

This problem persists in ubuntu karmic koala 9.10 with pidgin 2.6.2. To open my account in hotmail, i have to enter manually password twice since the hotmail login screen says my password is wrong entered when i try to open the hotmail mail from pidgin. To open yahho account form pidegin there isn any problem, the password is automatically entered.

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. The upstream bug report was closed due to a lack of response. Could you please test with the latest version of Pidgin and let us know if this is still occurring?

[Victor Vargas (kamus)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!