firefox crashed with SIGSEGV in gfxXlibNativeRenderer::Draw()

Bug #255353 reported by Olisemeka Omo
70
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Description: Ubuntu intrepid (development branch)
Release: 8.10

What I was doing:
++++++++++
I started Firefox which is set to www.bbc.com as the homepage.
While it was loading up, I minimized the Firefox when it crashed.

Expectation:
+++++++
It should minimize without crashing

ProblemType: Crash
Architecture: i386
CrashCounter: 1
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/lib/firefox-3.0.1/firefox
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu2
ProcAttrCurrent: unconfined
ProcCmdline: /usr/lib/firefox-3.0.1/firefox
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Signal: 11
SourcePackage: firefox-3.0
StacktraceTop:
 ?? () from /usr/lib/xulrunner-1.9.0.1/libxul.so
 gfxXlibNativeRenderer::Draw ()
 ?? () from /usr/lib/xulrunner-1.9.0.1/libxul.so
 ?? () from /usr/lib/xulrunner-1.9.0.1/libxul.so
 ?? () from /usr/lib/xulrunner-1.9.0.1/libxul.so
Title: firefox crashed with SIGSEGV in gfxXlibNativeRenderer::Draw()
Uname: Linux 2.6.26-5-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev video

Tags: apport-crash
Revision history for this message
Olisemeka Omo (speedbaron) wrote :
Revision history for this message
Olisemeka Omo (speedbaron) wrote :

This happens consistently for me.

Revision history for this message
Olisemeka Omo (speedbaron) wrote :

Firefox is pretty much unusable.

I had to install Opera so as to browser the web.
The Opera browser does hit the error signal 5 from time to time; but does not crash and exit.

Revision history for this message
Stéphane Marguet (stemp) wrote :

Same crash here but with :
Package: firefox-3.0 : 3.0.1+build1+nobinonly-0ubuntu0.8.04.3 on Hardy

Changed in firefox-3.0:
status: New → Confirmed
Revision history for this message
Stéphane Marguet (stemp) wrote :

bbc.com doesn't crash for me with noscript.
The problem is http://www.bbc.co.uk/home/object/clock/tiny.swf
So it may be a flash related bug (I'm testing flash 10 RC)

Revision history for this message
Stéphane Marguet (stemp) wrote :

Probably a WindowLess problem related to bug #239182

Revision history for this message
Olisemeka Omo (speedbaron) wrote :

I was using Hardy for two months and had my browser set to www.bbc.com as my homepage. It never crashed at start up. I then upgraded to Intrepid and the crash happen everytime firefox started with www.bbc.com set as the homepage.

I do agree with you that it might be a flash related problem because flash heavy sites crashes the browser very easily.

Revision history for this message
Stéphane Marguet (stemp) wrote :

From this comment : https://bugs.edge.launchpad.net/ubuntu/+source/firefox-3.0/+bug/239182/comments/23

"As a reminder, Firefox 3.0.1 has a known crash problem with a wide variety of windowless mode SWFs. This has already been fixed in the Mozilla code tree and alpha builds are available for download. However, if you would prefer to wait until a new official Firefox release, you may wish to disable windowless mode in the Flash Player. You can do this (on any platform) by setting WindowlessDisable=true in the mms.cfg (which lives in /etc/adobe on Unix platforms)."

Revision history for this message
Gabriel Ruiz (anakron) wrote :

I found two more duplicates that i marked from this one. Thanks to everyone that makes ubuntu better!

Revision history for this message
OnoSendai (geshtolt) wrote :
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Robert Bernecky (bernecky) wrote :

This just started busting today on my system, after an Intrepid update (an hour or so ago) to
kernel (and all its friends):

[ 0.000000] Linux version 2.6.27-1-generic (buildd@yellow) (gcc version 4.3.1
 (Ubuntu 4.3.1-9ubuntu1) ) #1 SMP Sat Aug 23 23:19:01 UTC 2008 (Ubuntu 2.6.27-1.
2-generic)

Revision history for this message
darkenergy (darkenergy) wrote :

can confirm this bug.
first the browser just hung up and then crashed after a while being not responding.

what i noticed is, that almost in every case the last thing the page is trying to load was something from an "ads" server.
(→ status bar)

Revision history for this message
Andrew Conkling (andrewski) wrote : Re: [Bug 255353] Re: firefox crashed with SIGSEGV in gfxXlibNativeRenderer::Draw()

On Thu, Aug 28, 2008 at 4:14 PM, darkenergy <email address hidden> wrote:

> what i noticed is, that almost in every case the last thing the page is
> trying to load was something from an "ads" server.

As mentioned before (
https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/255353/comments/8)
this bug seems to be a Flash problem. Since many ads are Flash-based, this
makes sense.

Revision history for this message
Robert Bernecky (bernecky) wrote :

I tried the recommended workaround, and things seem to be Much Better Now, in the sense
that the crash no longer happens under Ubuntu Intrepid Alpha somenumberorother:

To repeat the workaround, I did this:

sudo vi /etc/adobe/mms.cfg

I stuck this line in the file, then restarted Firefox:

WindowlessDisable=true

Thanks!

Revision history for this message
Stephen Cradock (s-cradock) wrote :

there is no /etc/adobe in my system. I'm using the flashplugin-nonfree in Firefox 3.0 on Intrepid, and experiencing this crash. Any ideas where the config file might be hidden?

Revision history for this message
Robert Bernecky (bernecky) wrote :

I'm running Intrepid as well. There IS no /etc/adobe directory on the system, as you correctly noted.
I forgot to write that down. Sorry:

sudo mkdir /etc/adobe
sudo vi /etc/adobe/mms.cfg

I stuck this line into that file, then restarted Firefox:

WindowlessDisable=true

Revision history for this message
Stephen Cradock (s-cradock) wrote :

Thanks for the clarification. I'll try that - unfortunately Intrepid seems to be unusable at the moment after an update to the Synaptics touchpad input driver......

Revision history for this message
Stephen Cradock (s-cradock) wrote :

Yes, that seems to help. No immediate crashes with the windowless mode disabled as above.....

Revision history for this message
Doru Horișco (doruhushhush) wrote :

I try to access my hotmail account and the Firefox freezes, became grey and after a little wile it shuts down.
I use Ubuntu 8.10 Alpha 4 (updated) and I also use Compiz fusion with the Normal options plus zoom (nothing fancy,
no cube or anything like that). And also the processor hangs up in a 100% state and only come down after Firefox is shut down.

I had this problem in Gutsy when I activated the nvidia video driver card before I activate the display monitor driver.
But in Gutsy I had the opportunity to install the display monitor driver from a CD before I activate the video driver.
And the problem do not appear when I did that. This is not possible in Hardy or Itrepid Ibex.

Revision history for this message
goto (gotolaunchpad) wrote :

Hello, after two months running 8.04 without any issues, this morning I installed 8.10 through command line.

Firefow always crushed when opening any page containing SWF.
Currently I'm using Adobe flash player for Mozilla.

Also i have experienced other issue with KArchiver, it configures itselfs about 5 times when starting up.

Revision history for this message
Robert Bernecky (bernecky) wrote :

I installed FROM SCRATCH the Ubuntu 8.10 release yesterday. My /etc/adobe directory
no longer exists, therefore, and I'm running Firefox 3.0.0.

The problem I reported above no longer occurs on my system.
So, I'm happy...

Revision history for this message
dino99 (9d9) wrote :

That version has died long ago; no more supported

Changed in firefox-3.0 (Ubuntu):
status: Confirmed → Invalid
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