Trouble Starting

[Brian S.]

When opening Mnemosyne I receive the message, "Either Mnemosyne didn't shut down properly or another copy of Mnemosyne is till running. Continuing in the latter case could lead to data loss!"

I tried restarting the computer and the message appeared again. I clicked continue and then received the message, "Unable to load database. Creating tmp file." After I click OK nothing happens and the program does not start.

Any ideas on how to fix it?

[Peter Bienstman (peter-bienstman)]

Try removing the files 'config' and 'config.py' from your .mnemosyne directory in C:\Documents and Setting\BrianS.

Peter

[Peter Bienstman (peter-bienstman)]

Could you let me know if this worked please, so that I can close this bug?

Peter

[Martin W (martinwake)]

I'm also getting this error, on OS X 10.4.11 -- where would I find the files that need moving? This is using the special Tiger download.

[Peter Bienstman (peter-bienstman)]

Should be in $HOME/Library/Mnemosyne.

[Martin W (martinwake)]

Thanks Peter - fixed this by deleting the Library/Mnemosyne folder and reinstalling. Looks as though the folder Library/Mnemosyne from my installation of a previous version was causing the problem. This might fix a few OsX problems for people who are upgrading?

[Peter Bienstman (peter-bienstman)]

That was overkill, because now you've also deleted your revision history.

Just the config files was ok.

[mnemosyneuser (mailinfo)]

Hello,

I have a problem, when trying to start the program:

Traceback (most recent call last):
  File "mnemosyne", line 101, in ?
  File "mnemosyne\core\mnemosyne_core.pyc", line 199, in initialise
  File "mnemosyne\core\mnemosyne_core.pyc", line 352, in init_config
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe9 in position 27: ordinal not in range(128)

Is there any suggestion how to fix it?

Thanks,

Victor

[Peter Bienstman (peter-bienstman)]

Victor, this issue should be fixed in 1.2.