hibernate doesn't work on Dell Inspiron 8000

Bug #253530 reported by Philip Ashmore
8
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

Binary package hint: linux-image-2.6.24-19-generic

lsb_release -d => Ubuntu 8.04.1
KDE 3.5.9
I've got the KDE 4 beta installed too although that shouldn't matter.

I've got kpowersave installed as it allows me to configure KDE notifications as well as configuring button actions.
I configured it to associate the "lid close" action with "suspend to disk".
I've tried closing the lid - it activates the "lock desktop" and the screensaver - no hibernate.
Just to be sure, I right-clicked on the kpowersave applet and clicked on the "suspend to disk" menu item - same result.

I've got the nvidia-glx package installed, if that's relevant.

I tried this a while ago and had no sound on resume. I also tried uswsusp, but that didn't work out so I removed it.

I re-installed the following packages after un-installing uswsusp and friends, just in case.
Log started: 2008-07-31 05:53:48
(Reading database ... 199025 files and directories currently installed.)
Preparing to replace pm-utils 0.99.2-3ubuntu10 (using .../pm-utils_0.99.2-3ubuntu10_all.deb) ...
Unpacking replacement pm-utils ...
Preparing to replace hibernate 1.97-1 (using .../hibernate_1.97-1_all.deb) ...
Unpacking replacement hibernate ...
Setting up pm-utils (0.99.2-3ubuntu10) ...
Setting up hibernate (1.97-1) ...

Log ended: 2008-07-31 05:54:20

Log started: 2008-07-31 05:58:51
(Reading database ... 199025 files and directories currently installed.)
Preparing to replace acpi 0.09-3ubuntu1 (using .../acpi_0.09-3ubuntu1_i386.deb) ...
Unpacking replacement acpi ...
Preparing to replace acpi-support 0.109 (using .../acpi-support_0.109_i386.deb) ...
Disabling power management....
Unpacking replacement acpi-support ...
Preparing to replace acpid 1.0.4-5ubuntu9 (using .../acpid_1.0.4-5ubuntu9_i386.deb) ...
Stopping ACPI services....
Unpacking replacement acpid ...
Setting up acpi (0.09-3ubuntu1) ...
Setting up acpid (1.0.4-5ubuntu9) ...
Stopping Hardware abstraction layer: hald.
Loading ACPI modules....
Starting ACPI services....
Starting Hardware abstraction layer: hald.

Setting up acpi-support (0.109) ...
Checking battery state....

Tags: cft-2.6.27
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingACPI as separate attachments.

Thanks

Changed in linux:
status: New → Incomplete
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Philip Ashmore (contact-philipashmore) wrote :
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Philip Ashmore (contact-philipashmore) wrote :
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Philip Ashmore (contact-philipashmore) wrote :
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Philip Ashmore (contact-philipashmore) wrote :
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Philip Ashmore (contact-philipashmore) wrote :
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Philip Ashmore (contact-philipashmore) wrote :

More information, in case it helps:

1. A recent update included libhal1_0.5.11~rc2-1ubuntu8.2 , replacing libhal1_0.5.11~rc2-1ubuntu8.1.
Now at least hibernate starts...

2. I'm more familiar with Fedora - there are probably debian / ubuntu ways of doing these.
I've got an nVidia Geforce 2Go graphics card with 32MB ram.
    $ dpkg -l '*nvidia*'
gives
    nvidia-glx 1:96.43.05+2.6.24.13-19.45 NVIDIA binary XFree86 4.x/X.Org driver

From what I read hibernating with nVidia, hibernating is a non-starter with the kernels AGP kernel module.
In fedora I disabled it with the "agp=off" karnel parameter.
Here's my full kernel line in /etc/grub/menu.lst

    kernel /vmlinuz-2.6.24-19-generic root=UUID=6d6b2de2-f28f-48ac-ada3-1b03af84b628 ro splash vga=791 scheduler=cfq nolapic agp=off

3. I also added intel_agp agpgart bluetooth to /etc/modprobe.d/blacklist

but
   $ grep agp /var/log/messages
yields
Kernel command line: root=UUID=6d6b2de2-f28f-48ac-ada3-1b03af84b628 ro splash vga=791 sched
uler=cfq nolapic agp=off
...
Aug 2 12:50:22 philipashmore kernel: [ 41.742207] Linux agpgart interface v0.102

so it still seems to get loaded.

4. This needs a corresponding entry in /etc/X11/xorg.conf in the "screen" section
    Option "NvAGP" "1"
to choose nVidia's own AGP controller.

5. As may already know, the kernel parameters also enable the framebuffer console.

6. When I log out of KDE, the desktop shuts down ok, but the screen goes into text mode with a non-blinking cursor at the top-left - no login screen. This is also what I see when I try to hibernate.

After logging out with the "stalled" text-mode display, I can press the power-off button and ubuntu shuts down correctly, including a message stating that the KDE window manager was stopped.

Changed in linux:
importance: Undecided → Medium
status: Incomplete → Confirmed
assignee: nobody → ubuntu-kernel-team
status: Confirmed → Triaged
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Ralph Janke (txwikinger) wrote :

The Intrepid Ibex 8.10 Beta release was most recently announced - http://www.ubuntu.com/testing/intrepid/beta . It contains the 2.6.27 Ubuntu kernel. It would be great if you could test and verify if this is still an issue. The status is being set to Incomplete until we receive further feedback. Thanks.

Changed in linux:
status: Triaged → Incomplete
Revision history for this message
Philip Ashmore (contact-philipashmore) wrote :

I'm sorry to have to report that the Dell Inspiron 8000 died recently so I can't do the test.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Thanks for the update Philip. Unfortunately since you no longer have access to this hardware to test with we'll go ahead and close this report.

Changed in linux:
status: Incomplete → Won't Fix
Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

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