Firefox closes unexpectedly

Bug #252434 reported by Dustydahn
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Firefox closes unexpectedly and is not repeatable. Cannot force it to do it. Upon reloading and using the "restore session", the browser runs ok. You can never tell when it'll close. I hope enough information was collected with the "report".

Thanks

Ubuntu 8.04

ProblemType: Bug
Architecture: i386
Date: Sun Jul 27 20:11:26 2008
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu0.8.04.2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic i686

Tags: apport-bug
Revision history for this message
Dustydahn (dustydahn) wrote :
Revision history for this message
Tyson Williams (bender2k14) wrote :

This happens to me just before watching a streaming video, but I cannot reliably reproduce it either.

Revision history for this message
Jon Packard (jonpackard) wrote :

Thank your for reporting this problem and for helping improve Ubuntu. I believe this may be a duplicate of Bug #192888. Do you have flashplugin-nonfree installed? If so, try removing it with Synaptic and see if you can still duplicate the crash. I experienced similar problems (seemingly random Firefox crashes) and resolved it by using a beta release of flashplugin-nonfree. The crashes are gone, but I can't say that the beta of flashplugin-nonfree is without issues (namely video quality). If you are interested in using the beta release of flashplugin-nonfree, see attached.

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
Jon Packard (jonpackard) wrote :
Revision history for this message
Tyson Williams (bender2k14) wrote :

I installed flashplugin-nonfree to be able to play sound from two sources.

I agree (that this is a duplicate of 192888). That read post in there for a while (there are a lot!), and they describe my problem.

I will install the Beta. If I do not reply and unsubscribe, that means it worked :) ...the install at least.

Revision history for this message
Tyson Williams (bender2k14) wrote :

*sigh*
Firefox still crashes. I restarted X just in case. The last time I tested it, it failed on the third video load (from youtube).

Revision history for this message
Ody (skylakosgr) wrote :

This happened repeatedly a few minutes ago while loading <a href=http://terriermandotcom.blogspot.com/>this page</a>. I was only able to view it without firefox closing when I selected start new session instead of restore.

Revision history for this message
Tyson Williams (bender2k14) wrote :

Seems like a good test case to me. I tried that link four times and Firefox crashed every time :(

Revision history for this message
Tyson Williams (bender2k14) wrote :

Here is another page that crashes Firefox every time:
http://www.capitalonebowl.com/mascots/main/

I do not expect this page to remain the same, so I attached a copy of the source code in case that would be helpful.

Revision history for this message
TcoUpLoad (tcomsn) wrote :

for example: i go to youtube.. see one video and it's ok... i try to see the second and firefox puf... disapear!..

Revision history for this message
Paul Abrahams (abrahams) wrote :

I'm having that problem also. In fact, Firefox sometime closes when the computer is just sitting idle. It happens very often.

I wish there was a logfile somewhere that might give an indication of the cause. Does anyone know of such? /var/log/messages has nothing.

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 252434] Re: Firefox closes unexpectedly

Paul Abrahams wrote:
> I'm having that problem also. In fact, Firefox sometime closes when the
> computer is just sitting idle. It happens very often.
>
> I wish there was a logfile somewhere that might give an indication of
> the cause. Does anyone know of such? /var/log/messages has nothing.
>
>
Do you get a .crash file for firefox in /var/crash/? can you submit that
by double clicking on it and give us the new bug id?

Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in firefox-3.0:
status: Incomplete → Invalid
Revision history for this message
MadLad (madlad) wrote :

I opened synaptic package manager and did a search (flash). I noticed I had both the adobe flash player installed and also the flash non-free plugin. I chose to removed the nonfree-flash plug-in and kept the version listed as adobe flash player. At this point everything appears to work fine, movies,ads etc. Hope this might help in some way.

Revision history for this message
Dustydahn (dustydahn) wrote :

Thanks for the response.

I "cured" my problem by lowering the system RAM from 1GB to 512MB.
Yeah, I know that sounds stupid but I believe I have a hardware
problem. I discovered what I believe is a memory controller issue while
doing a warm (thermally) cold start. System has been error free since
the RAM reduction, albeit a bit slower! Seems that there is a timing
issue in Firefox that causes things like this. On a different issue, I
have an Apple Imac that Firefox crashes on when trying to print with a
Canon IP2600. Everything is OK when using the old workhorse MP130. Go
figure.

Thanks again.

MadLad wrote:
> I opened synaptic package manager and did a search (flash). I noticed I
> had both the adobe flash player installed and also the flash non-free
> plugin. I chose to removed the nonfree-flash plug-in and kept the
> version listed as adobe flash player. At this point everything appears
> to work fine, movies,ads etc. Hope this might help in some way.
>
>

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