Kubuntu 8.04 + r128 driver + GUI Effects enabled = OpenOffice crash

Bug #251648 reported by komputes
4
Affects Status Importance Assigned to Milestone
xserver-xorg-video-r128 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-r128

What version of Ubuntu and OpenOffice are being using?
>>Kubuntu 8.04 32-bit w/KDE 3.5 & OpenOffice 2.4.1-1ubuntu2

Using Spreadsheet, Presentation or Writer (Word Processor) when experiencing this crash?
>>Writer only, this does not seem to affect Spreadsheet/Presentation

Are you using special themes or advanced graphic effects?
>> YES + using r128 driver

-OOo does not crash on machines using Kubuntu and intel or nvidia video.
-Video card is using using r128 driver -> Xorg.0.log attached (contains AIGLX errors)
-In OOo, a crash can be triggered by a right click, menu button, typing in an empty document, opening an empty document.
-Recovering from crash, OOo re-opens itself automatically and presents the recovery dialog, when trying to recover the document, open office crashes.
-This may be related to bug #209478 or #209478 (private bug which I do not have access to <- subscribe me)

Current workaround:
Problem was resolved by turning off GUI effects. This was done by going to:
Kmenu > System Settings > Appearance > Effects
and turning off "Enable GUI Effects"

This is a user setting therefore it will affect all users on a machine and they will have to individually turn this off. I would suggest that GUI effects be turned off by default if using this video driver. While the bug is being fixed, if anyone knows how, please provide instructions on how to turn off "GUI effects" for all users on a machine (at once) and by default for new users.

Revision history for this message
komputes (komputes) wrote :
komputes (komputes)
description: updated
Revision history for this message
Bryce Harrington (bryce) wrote :

Hi davidbensimon,

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with the latest development release of Ubuntu? (ISOs are available from cdimage.ubuntu.com)

If it remains an issue, could you also attach a new /var/log/Xorg.0.log?
Thanks in advance.

The output of lspci -vvnn would also be worth having.

Changed in xserver-xorg-video-r128:
status: New → Incomplete
Revision history for this message
Bryce Harrington (bryce) wrote :

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-video-r128:
status: Incomplete → Invalid
Revision history for this message
komputes (komputes) wrote :

After turning effects back on the problem appears to have gone away. This is the last lspci output from that machine. This bug can be kept closed since it no longer seems to be an issue.

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