No sound on my Gateway NX200S notebook when running Ubuntu 7.10

[Roy Walker]

No sound as the summary states. I have Windows XP Home Edition running on the same computer and have sound there. I have tried all the suggestions that I have been able find concerning no sound difficulties without success.

[Nick Ellery (nick.ellery)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from the "Reporting Sound Bugs" section of [WWW] https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

[Roy Walker (lhwalker)]

Sorry. I would have send this information with the initial debug report if I had remembered the required information.

[Roy Walker (lhwalker)]

I tried to include the information requested.

[Nick Ellery (nick.ellery)]

Thanks for attaching all those debugging files. The correct package for this bug would be linux, as that is the kernel package, and this is a kernel bug. Confirming report... thanks again!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Ralph Janke (txwikinger)]

The Intrepid Ibex 8.10 Beta release was most recently announced - http://www.ubuntu.com/testing/intrepid/beta . It contains the 2.6.27 Ubuntu kernel. It would be great if you could test and verify if this is still an issue. The status is being set to Incomplete until we receive further feedback. Thanks.

[Roy Walker (lhwalker)]

No sound with Intrepid Ibex 8.10 Beta when run with LiveCD.

[kernel-janitor (kernel-janitor)]

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Roy Walker (lhwalker)]

Still no sound with 8.04, 8.10, and 9.04. I have essentially given up having sound on my notebook computer with Ubuntu. Sound works fine with Windows XP.

[Roy Walker (lhwalker)]

Replying to request concerning status relative to Ubuntu 9.04.

[Leann Ogasawara (leannogasawara)]

Thanks for the update Roy. Care to run the following command from a Terminal which will gather and attach updated debug info to this report. Thanks.

apport-collect -p alsa-base 247986

[Roy Walker (lhwalker)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lhwalker 3242 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 34
   Simple ctrls : 23
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Uname: Linux 2.6.28-13-generic i686
UserGroups:

[Roy Walker (lhwalker)]

After spending many hours trying various suggestions to get sound, I finally tried the following
If All Else Fails...
By default, Ubuntu uses ALSA to communicate with sound hardware and uses PulseAudio as a sound server.
 If you've followed the troubleshooting guide(s), and still don't have your audio working properly consider replacing ALSA
 with the OpenSound System (OSS).
on https://help.ubuntu.com/community/SoundTroubleshooting

I replaced ALSA with OSS and now have sound on my Gateway notebook computer with Ubuntu 9.04

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.