gThumb half-works with my digital camera

[Colin Leroy-Mira]

Hi,

When I plug my digital camera in, gThumb starts, shows me the photos stored on
the camera in /media/usbdisk/dcim//100MSDCF. If I click File/Import photos, I
tells me it can't recognize my camera. If I force it to Sony DSC-P51 (which is
what I have), the USB IDs don't match. GThumb tells:
"An error occurred in the io-library ('Bad parameters'): Could not find USB
device (vendor 0x54c, product 0x4e). Make sure this device is connected to the
computer."

lsusb says: "Bus 002 Device 002: ID 054c:0010 Sony Corp.
DSC-S30/S70/S75/F505V/F505/FD92 Cybershot/Mavica Digital Camera" (but on the
camera it's written DSC-P51).

Also, it looks like a bit stupid that the importer thingy can't use the
usb-storage mode it just used to show the photos on the camera.

[Daniel Holbach (dholbach)]

Thanks for your bug report. Which version of gphoto, gthumb and Ubuntu do you
use? Martin, could this be a general gphoto issue?

[Colin Leroy-Mira (colin-colino)]

[colin@jack ~]$ dpkg -l|grep "\(gphoto\|gthumb\)"
ii gthumb 2.6.5-1ubuntu3
         an image viewer and browser
ii libgphoto2-2 2.1.6-1ubuntu6.1
         gphoto2 digital camera library
ii libgphoto2-port0 2.1.6-1ubuntu6.1
         gphoto2 digital camera port library

On Ubuntu 5.10 (Breezy Badger), up-to-date.

Thanks,
Colin

[Martin Pitt (pitti)]

(In reply to comment #0)
> Hi,
>
> When I plug my digital camera in, gThumb starts, shows me the photos stored on
> the camera in /media/usbdisk/dcim//100MSDCF. If I click File/Import photos, I
> tells me it can't recognize my camera. If I force it to Sony DSC-P51 (which is
> what I have), the USB IDs don't match. GThumb tells:
> "An error occurred in the io-library ('Bad parameters'): Could not find USB
> device (vendor 0x54c, product 0x4e). Make sure this device is connected to the
> computer."

This camera is mentioned in the libgphoto2 device map, so it should be supported
in principle.

> lsusb says: "Bus 002 Device 002: ID 054c:0010 Sony Corp.

After doing this, can you please send the output of

  ls -l /proc/bus/usb/devices/BUSNO

where BUSNO must be replaced with the number that lsusb outputs after 'Bus'; e.
g. /proc/bus/usb/devices/002

> DSC-S30/S70/S75/F505V/F505/FD92 Cybershot/Mavica Digital Camera" (but on the
> camera it's written DSC-P51).
>
> Also, it looks like a bit stupid that the importer thingy can't use the
> usb-storage mode it just used to show the photos on the camera.

Right, that's a gthumb oddity.

[Colin Leroy-Mira (colin-colino)]

/proc/bus/usb/devices is a file here, so here it goes:
cat /proc/bus/usb/devices #edited to include only the relevant bus
T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 2.06
S: Manufacturer=Linux 2.6.14 uhci_hcd
S: Product=UHCI Host Controller
S: SerialNumber=0000:00:1d.1
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl=255ms

T: Bus=03 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=054c ProdID=0010 Rev= 4.10
S: Manufacturer=Sony
S: Product=Sony DSC
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 2mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=08(stor.) Sub=ff Prot=01 Driver=usb-storage
E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=83(I) Atr=03(Int.) MxPS= 8 Ivl=255ms

attaching lsusb -vv, in case that helps.

[Colin Leroy-Mira (colin-colino)]

Created an attachment (id=5360)
output of lsusb -vv

[Martin Pitt (pitti)]

(In reply to comment #3)
> (In reply to comment #0)
> > Hi,
> >
> > When I plug my digital camera in, gThumb starts, shows me the photos stored on
> > the camera in /media/usbdisk/dcim//100MSDCF. If I click File/Import photos, I
> > tells me it can't recognize my camera. If I force it to Sony DSC-P51 (which is
> > what I have), the USB IDs don't match. GThumb tells:
> > "An error occurred in the io-library ('Bad parameters'): Could not find USB
> > device (vendor 0x54c, product 0x4e). Make sure this device is connected to the
> > computer."
>
> This camera is mentioned in the libgphoto2 device map, so it should be supported
> in principle.
>
> > lsusb says: "Bus 002 Device 002: ID 054c:0010 Sony Corp.
>
> After doing this, can you please send the output of
>
> ls -l /proc/bus/usb/devices/BUSNO

Sorry, that should have been

  ls -l /proc/bus/usb/BUSNO

Can you please do that again with the bus number of the day?

[Daniel Holbach (dholbach)]

Closing as we didn't get new info on it. Please reopen if you have new information on it. Thanks.

[Samium Gromoff (deepfire)]

Pretty much the same happens for me too in Gutsy Gibbon/Canon PowerShot G6:

"An error occurred in the io-library ('Bad parameters'): Could not find USB device (vendor 0x4a9, product 0x30b3). Make sure this device is connected to the computer."

root@betelheise:/home/deepfire # lsusb
Bus 001 Device 001: ID 0000:0000
Bus 002 Device 003: ID 046d:c024 Logitech, Inc.
Bus 002 Device 002: ID 058f:9254 Alcor Micro Corp. Hub
Bus 002 Device 001: ID 0000:0000
Bus 002 Device 004: ID 0b38:0003
root@betelheise:/home/deepfire # ls -l /proc/bus/usb/
.usbfs/ 001/ 002/ devices
root@betelheise:/home/deepfire # ls -l /proc/bus/usb/001/
total 0
crw-rw-r-- 1 root root 189, 0 May 5 15:29 001
root@betelheise:/home/deepfire # ls -l /proc/bus/usb/002
total 0
crw-rw-r-- 1 root root 189, 128 May 5 15:29 001
crw-rw-r-- 1 root root 189, 129 May 5 15:29 002
crw-rw---- 1 root plugdev 189, 130 May 5 15:29 003
crw-rw-r-- 1 root root 189, 131 May 5 15:29 004

root@betelheise:/home/deepfire # cat /proc/bus/usb/devices

T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh=10
B: Alloc= 37/900 us ( 4%), #Int= 4, #Iso= 0
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 2.06
S: Manufacturer=Linux 2.6.18-mm3-betelheise ohci_hcd
S: Product=OHCI Host Controller
S: SerialNumber=0000:00:02.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl=255ms

T: Bus=02 Lev=01 Prnt=01 Port=08 Cnt=01 Dev#= 2 Spd=12 MxCh= 4
D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=058f ProdID=9254 Rev= 3.12
S: Manufacturer=ALCOR
S: Product=Generic USB Hub
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 1 Ivl=255ms

T: Bus=02 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 4 Spd=1.5 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0b38 ProdID=0003 Rev= 1.00
S: Product=USB-compliant keyboard
C:* #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=01 Driver=usbhid
E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=10ms
I: If#= 1 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=02 Driver=usbhid
E: Ad=82(I) Atr=03(Int.) MxPS= 4 Ivl=10ms

T: Bus=02 Lev=01 Prnt=01 Port=09 Cnt=02 Dev#= 3 Spd=1.5 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=046d ProdID=c024 Rev=98.02
S: Manufacturer=B16_b_02
S: Product=USB-PS/2 Optical Mouse
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr= 98mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=02 Driver=usbhid
E: Ad=81(I) Atr=03(Int.) MxPS= 5 Ivl=10ms

T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=10
B: Alloc= 0/800 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 2.06
S: Manufacturer=Linux 2.6.18-mm3-betelheise ehci_hcd
S: Product=EHCI Host Controller
S: SerialNumber=0000:00:02.1
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cl...

[Samium Gromoff (deepfire)]

Forgot to add: gphoto/gthumb are 2.3.1-3ubuntu1/3:2.10.2-0ubuntu1

[lau (lbives)]

Hello,

Pretty much the same error message for me too in Feisty Fawn/Canon SD 700IS
"An error occurred in the io-library ('Bad parameters'): Could not find USB device (vendor 0x4a9, product 0x3119). Make sure this device is connected to the computer."

foo@bar $ dpkg -l|grep "\(gphoto\|gthumb\)"
ii gthumb 2.10.2-0ubuntu1 an image viewer and browser
ii libgphoto2-2 2.3.0-0ubuntu4 gphoto2 digital camera library
ii libgphoto2-port0 2.3.0-0ubuntu4 gphoto2 digital camera port library

lsusb does not return anything related to the camera

This camera was working excellent in Edgy

Thank you

[Basilio Kublik (sourcercito)]

does this still happens?, if you change the usb cable/port the same behaviour can be observed?.

i try to reproduce this bug and i was unable to do so., all works fine here:

related packages:
==========
gthumb 3:2.10.5-0ubuntu2
libgtk2.0-0 2.11.6-1ubuntu3
libgtk2.0-bin 2.11.6-1ubuntu3
libgtk2.0-common 2.11.6-1ubuntu3
libgtk2.0-dev 2.11.6-1ubuntu3
libgphoto2-2 2.3.1-5ubuntu1
libgphoto2-port0 2.3.1-5ubuntu1

[lau (lbives)]

Everything is nicely working with Gutsy!
Thank you.

[Pedro Villavicencio (pedro)]

Closing this report for now the, feel free to re open it if you experience the same problem with gutsy or later. thanks!.

[Vtrain (niartv)]

I have the same problem with a Cannon A60. When I connect the camera it starts the picture importer but after it says:

An error occurred in the io-library ('Bad parameters'): Could not find USB device (vendor 0x4a9, product 0x3074). Make sure this device is connected to the computer.

My details

@golfinho:~$ cat /etc/*release*
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=7.10
DISTRIB_CODENAME=gutsy
DISTRIB_DESCRIPTION="Ubuntu 7.10"

@golfinho:~$ dpkg -l|grep "\(gphoto\|gthumb\)"
ii gthumb 3:2.10.6-0ubuntu1 an image viewer and browser
ii libgphoto2-2 2.4.0-2ubuntu2 gphoto2 digital camera library
ii libgphoto2-port0 2.4.0-2ubuntu2 gphoto2 digital camera port library

But then I found out that lsusb was not showing my camera but sudo lsusb was:

@golfinho:~$ lsusb
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
@golfinho:~$ sudo lsusb
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 002: ID 04a9:3074 Canon, Inc. PowerShot A60 (ptp)
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

so I tried
sudo gnome-volume-manager-gthumb

and it worked. What shall I do to have it working as the normal users?
I had a scanner that I needed to chmod +w the /proc/bus/usb/xxxx/yyyy but here I do not see any files at

@golfinho:~$ ls -lart /proc/bus/usb/
[empty]

regards.
David