File Roller 2.23.3 Wont Extract

Bug #243807 reported by nullack
4
Affects Status Importance Assigned to Milestone
file-roller (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: file-roller

I'm on Intrepid Alpha 1. In file roller there is a bug with not extracting specific files. Replication steps

1. I have a zip file that contains the Elementary Icons that I downloaded from gnome look
(http://www.gnome-look.org/content/show.php/Elementary+Icons?content=73439)
2. On the user's desktop directory, double click the file to open up file roller
3. Within file roller zip file, move into the elementary directory
4. Only select the Elementary_1.8.1b.tar.gz file
5. Select extract to the default current directory being the user's Desktop
6. Observe file roller close and no extraction take place

Work around is to extract the whole file and tidy it up from there.

Revision history for this message
nullack (nullack) wrote :

Jun 29 06:03:18 ppp kernel: [ 6117.105055] file-roller[7956]: segfault at 0 ip 7f4b6f197760 sp 7fff7987f598 error 4 in libc-2.8.90.so[7f4b6f115000+169000]
Jun 29 06:07:04 ppp kernel: [ 6343.395884] file-roller[8121]: segfault at 0 ip 7fe9967dc760 sp 7fffa0ec2bd8 error 4 in libc-2.8.90.so[7fe99675a000+169000]
Jun 29 06:08:43 ppp kernel: [ 6442.002770] file-roller[8139]: segfault at 0 ip 7f8d6ecc8760 sp 7fff793b00c8 error 4 in libc-2.8.90.so[7f8d6ec46000+169000]

Revision history for this message
nullack (nullack) wrote :

Following the upgrade of file roller in the Intrepid repo (2.23.3-0ubuntu2), I gave this another test. Unfortunately this bug is still occuring:

Jul 15 11:54:45 ppp klogd: [14453.206668] file-roller[10539]: segfault at 0 ip 7f240cae9760 sp 7fff171d12c8 error 4 in libc-2.8.90.so[7f240ca67000+169000]

Revision history for this message
Hew (hew) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. I can confirm the crash with that file.

Changed in file-roller:
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

the bug is not clear now, is your issue that it doesn't extract or that it crashes?

Changed in file-roller:
status: Confirmed → Incomplete
Revision history for this message
nullack (nullack) wrote :

Hi Sebastien. To be clear, what happens is:

1. File roller crashes
2. No extraction takes place

There is a work around. If the user extracts the whole archive, it works. The crash is repeatable if you follow the steps I've outlined.

nullack (nullack)
Changed in file-roller:
status: Incomplete → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in file-roller:
status: Confirmed → Invalid
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