can't open firefox 3.x

[John]

Ubuntu 8.04
2.6.24-19-generic

Following steps I did:
1. Installation via Live CD
2. New start
3. it seems everthing works Ok!
4. System asked for updates
5. Updates installed
6. System asked for new start
7. Restart + firefox 3.x do not start, and missing icons in pop up windows

I installed firefox 2.x -> working very well

ProblemType: Bug
Architecture: i386
Date: Tue Jun 24 14:26:37 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/gnome-system-log
Package: gnome-utils 2.20.0.1-1ubuntu5
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-utils
Uname: Linux 2.6.24-19-generic i686

[Dimitrios Symeonidis (azimout)]

Type 'firefox' in a terminal. Do you get any error messages?
Also, try running 'sudo aptitude reinstall firefox-3.0'...

[John (j-d-online)]

1. I got the answer: Segmentation fault

2. I reinstalled as mentioned but without any success!

[John Vivirito (gnomefreak)]

John wrote:
> 1. I got the answer: Segmentation fault
>
> 2. I reinstalled as mentioned but without any success!
>
>
Can you please try to run it with the following command?
firefox -safe-mode
This is assuming you didnt change your default browser to firefox-2 if
so please change it back to 3.0 and run the command above let me know
what happens please. I may need you to obtain a backtrace but i would
like to find out if safe-mode works first,
Have you ever run your firefox-3 using su or sudo? that can cause many
issues and is never suggested.

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

[John (j-d-online)]

I did command firefox -safe-mode:
-> Segmentation fault

>This is assuming you didnt change your default browser to firefox-2 if
>so please change it back to 3.0 and run the command above let me know
>what happens please.

I didnt change anything!

>Have you ever run your firefox-3 using su or sudo? No, I havent.

If I have to obtain a backtrace please give me a hint.

[John Vivirito (gnomefreak)]

John wrote:
> I did command firefox -safe-mode:
> -> Segmentation fault
>
>
>> This is assuming you didnt change your default browser to firefox-2 if
>> so please change it back to 3.0 and run the command above let me know
>> what happens please.
>>
>
> I didnt change anything!
>
>
>> Have you ever run your firefox-3 using su or sudo? No, I havent.
>>
>
> If I have to obtain a backtrace please give me a hint.
>
>
What is the exact version of your firefox and if you run upgrade with
latest xulrunner and firefox-3 does this fix it. There were issues that
we fixed in xulrunner and firefox. please give me output from apt-cache
policy firefox-3.0 also apt-cache policy xulrunner-1.9

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

[John Vivirito (gnomefreak)]

John wrote:
> I did command firefox -safe-mode:
> -> Segmentation fault
>
>
>> This is assuming you didnt change your default browser to firefox-2 if
>> so please change it back to 3.0 and run the command above let me know
>> what happens please.
>>
>
> I didnt change anything!
>
>
>> Have you ever run your firefox-3 using su or sudo? No, I havent.
>>
>
> If I have to obtain a backtrace please give me a hint.
>
>
To obtain a backtrace please follow instructions at:
https://wiki.ubuntu.com/MozillaTeam/Bugs

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

[John (j-d-online)]

here the output
sorry it is in german only and I hope it is of any help to you

john@john-Ubuntu:~$ apt-cache policy firefox-3.0
firefox-3.0:
  Installiert:3.0+nobinonly-0ubuntu0.8.04.1
  Mögliche Pakete:3.0+nobinonly-0ubuntu0.8.04.1
  Versions-Tabelle:
 *** 3.0+nobinonly-0ubuntu0.8.04.1 0
        500 http://de.archive.ubuntu.com hardy-updates/main Packages
        100 /var/lib/dpkg/status
     3.0~b5+nobinonly-0ubuntu3 0
        500 http://de.archive.ubuntu.com hardy/main Packages

john@john-Ubuntu:~$ apt-cache policy xulrunner-1.9
xulrunner-1.9:
  Installiert:1.9+nobinonly-0ubuntu0.8.04.1
  Mögliche Pakete:1.9+nobinonly-0ubuntu0.8.04.1
  Versions-Tabelle:
 *** 1.9+nobinonly-0ubuntu0.8.04.1 0
        500 http://de.archive.ubuntu.com hardy-updates/main Packages
        100 /var/lib/dpkg/status
     1.9~b5+nobinonly-0ubuntu3 0
        500 http://de.archive.ubuntu.com hardy/main Packages

[Andreas Moog (ampelbein)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Can you try with latest firefox-package? Thanks in advance.

[John (j-d-online)]

Thanks! I did it, everything works fine.

[Andreas Moog (ampelbein)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.