OpenOffice General Internet Error has occured

Bug #242282 reported by Thomas Novin
2
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

When I access a smb:// url in Nautilus and then try to open the document in OpenOffice I get an error saying "General Internet Error has occured.".

If I copy the file to my desktop and open it from there it works fine.

$ lsb_release -rd
Description: Ubuntu 8.04.1
Release: 8.04

$ apt-cache policy openoffice.org-base-core
openoffice.org-base-core:
  Installed: 1:2.4.1-1ubuntu1
  Candidate: 1:2.4.1-1ubuntu1
  Version table:
 *** 1:2.4.1-1ubuntu1 0
        500 http://se.archive.ubuntu.com hardy-updates/main Packages
        100 /var/lib/dpkg/status
     1:2.4.0-3ubuntu6 0
        500 http://se.archive.ubuntu.com hardy/main Packages

$ apt-cache policy gvfs
gvfs:
  Installed: 0.2.4-0ubuntu2
  Candidate: 0.2.4-0ubuntu2
  Version table:
 *** 0.2.4-0ubuntu2 0
        500 http://se.archive.ubuntu.com hardy-proposed/main Packages
        100 /var/lib/dpkg/status
     0.2.4-0ubuntu1 0
        500 http://se.archive.ubuntu.com hardy-updates/main Packages
     0.2.3-0ubuntu4 0
        500 http://se.archive.ubuntu.com hardy/main Packages

Revision history for this message
Chris Cheney (ccheney) wrote :

This works fine for me on ubuntu 8.04 openoffice.org 1:2.4.1-1ubuntu2. If you are able to provide any additional information about this issue that might help me reproduce this issue feel free to add it.

Thanks!

Chris Cheney

Changed in openoffice.org:
status: New → Incomplete
Revision history for this message
Thomas Novin (thomasn80) wrote :

I am still able to reproduce this. Now when I tried it I opened a .doc-file by pressing Enter in Nautilus having the file selected I got the error.

If I instead navigate to $HOME/.gvfs/... it works without copying the file locally.

The smb:// url looks like this when I have the problem:

smb://server.domain.root/share/My%20Directory

Changed in openoffice.org:
status: Incomplete → New
Revision history for this message
Chris Cheney (ccheney) wrote :

I have no idea why it doesn't work for you... You do have openoffice.org-gnome installed right? Its opening it fine for me directly not having to go through gvfs fuse (thats what the ~/.gvfs dir is for).

ccheney 16985 21.1 1.9 193252 67152 ? Sl 15:44 0:01 /usr/lib/openoffice/program/soffice.bin -writer smb://desktop-a64/chris.test.ooo/test%20folder/test%20document.odt -splash-pipe=5

Thanks,

Chris Cheney

Changed in openoffice.org:
status: New → Incomplete
Revision history for this message
Thomas Novin (thomasn80) wrote :

ii openoffice.org-gnome 1:2.4.1-1ubuntu2 GNOME Integration for OpenOffice.org (VFS, G

Have you tried opening a "genuine" MS Office-created DOC/XLS instead of an ODT?

Revision history for this message
Thomas Novin (thomasn80) wrote :

Strange, I thought this was fixed since it worked fine a few days ago but now when I went to a share and opened a document, I got general internet error again.

Changed in openoffice.org:
status: Incomplete → New
Revision history for this message
Thomas Novin (thomasn80) wrote :

As I usually do, I copied a document I was working with to my Desktop, edited it and saved it as a new filename, copied it back to the share and when I tried to open that document I got prompted for username and password to access the share.

I filled in my details but then I got General Internet Error occured again.

Revision history for this message
Thomas Novin (thomasn80) wrote :

Today I got a popup asking me for user/pass and after I entered them (in form domain\username) I managed to open a document.

If OOo just was integrated with Seahorse I guess this wouldn't be a problem.

Revision history for this message
Onkar Shinde (onkarshinde) wrote :

I haven't yet seen this problem with OOo in hardy. And I edit files on smb share daily.

Seahorse is only for managing ssh and gpg keys. Not for managing smb credentials.

Revision history for this message
Thomas Novin (thomasn80) wrote :

I see it every day...

I think you are wrong about Seahorse, I can see passwords saved for:

Wireless Networks
GSM Networks
VPN Connections
SMB connections
FTP connections
IMAP accounts
SMTP accounts

Revision history for this message
Josh (lostman-liquidcode) wrote :

I get this same thing once in awhile. It comes and goes. I have no idea what is the same/different when it works/breaks.

Revision history for this message
Thomas Novin (thomasn80) wrote :

This bug could be fixed by resolving bug #229839.

Chris Cheney (ccheney)
Changed in openoffice.org:
status: New → Invalid
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