[intrepid]system doesn't recognise speakers

[Guybrush88]

after the upgrade to intrepid, the system doesn't recognise anymore my speakers (creative). i don't know what other infos i can give. i just know that before the upgrade these speakers worked perfectly

[Paul Worrall (nicknak)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please could you include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments. Thanks

[Guybrush88 (guybrush)]

here's the requested logs.

[Guybrush88 (guybrush)]

when i try to run 'dpkg -s linux-ubuntu-modules-$(uname -r)' it says me that the package is not installed

[Guybrush88 (guybrush)]

another infos

[Paul Worrall (nicknak)]

I think this bug now has enough information for a developer to take look at it. I've marked it as confirmed to let them handle it from here. Thanks for taking the time to make Ubuntu better!

[Guybrush88 (guybrush)]

i just noticed that a very soft sound coems out from a sort of speaker inside the computer's case even if my speakers are not on

[Guybrush88 (guybrush)]

*that a very low sound comes out

[Paul Worrall (nicknak)]

(Assuming you have the Gnome desktop) try launching the mixer by double-clicking the speaker icon at the right of the bar at the top of the screen and make sure the "Master" and "PCM" sliders are at maximum. Please report back if this resolves the problem.

[Guybrush88 (guybrush)]

everything is at the maximum but the sound stll comes out from a sort of internal speaker instead of my speakers. i noticed also that when i open a video with WinFF the sound comes out from my speakers normally

[Guybrush88 (guybrush)]

are there any news for the progress of the fixing? it's a very annoying bug

[Guybrush88 (guybrush)]

i noticed that the sound comes out from the front part of the case

[Guybrush88 (guybrush)]

i think that this problem is due to wrong audio settings, but i don't know what they were before the upgrade to intrepid and so i can't tell which of them are causing this problem

[Paul Worrall (nicknak)]

Bug #243804 could be the same problem and has a suggested work-around that you might like to try.

[Guybrush88 (guybrush)]

i resolved the problem in a different way. i worked on the audio canals and i resolved it for the moment

[Guybrush88 (guybrush)]

now only videos on streaming (e.g. youtube videos) and system sounds can't be heard

[David Vonka (vonkad)]

I have the same problem. It is ok if I load the old hardy kernel 2.6.24.19.

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Ralph Janke (txwikinger)]

The Intrepid Ibex 8.10 Beta release was most recently announced - http://www.ubuntu.com/testing/intrepid/beta . It contains the 2.6.27 Ubuntu kernel. It would be great if you could test and verify if this is still an issue. The status is being set to Incomplete until we receive further feedback. Thanks.

[Leann Ogasawara (leannogasawara)]

*This is an automated response*

This bug report is being closed because we received no response to the previous request for information. Please reopen this if it is still an issue in the actively developed pre-release of Jaunty Jackalope 9.04 - http://cdimage.ubuntu.com/releases/jaunty . To reopen the bug report simply change the Status of the "linux" task back to "New".