PDF files make Firefox 3 BETA 5 crash after downloading them

[Steven Sroka]

Binary package hint: firefox-3.0

When downloading or open pdf files through Firefox, the browser crashes. The pdf files download and load, but the browser crashes every time. The browser should not crash when pdf files are open or downloaded.

Ubuntu 8.04 Hardy Haron
Firefox 3 BETA 5

ProblemType: Bug
Architecture: i386
Date: Mon Jun 9 12:44:05 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-17-generic i686

[Alexander Sack (asac)]

On Mon, Jun 09, 2008 at 04:55:35PM -0000, Steve wrote:
> Public bug reported:
>
> Binary package hint: firefox-3.0
>
> When downloading or open pdf files through Firefox, the browser crashes.
> The pdf files download and load, but the browser crashes every time. The
> browser should not crash when pdf files are open or downloaded.
>
> Ubuntu 8.04 Hardy Haron
> Firefox 3 BETA 5

Please try latest firefox RC1 released to hardy-updates today. should
be on your mirror soon.

 status incomplete

 - Alexander

[Thomas Bonk (thobon)]

I can confirm this bug. I updated my system, but the problem still exists:

Just after Firefox downloaded the PDF it crashes and evince opens the file.

[Alexander Sack (asac)]

On Wed, Jun 11, 2008 at 09:14:34AM -0000, Thomas Bonk wrote:
> I can confirm this bug. I updated my system, but the problem still
> exists:
>
> Just after Firefox downloaded the PDF it crashes and evince opens the
> file.
>

please disable your extensions in tools -> addons. maybe that
helps. Otherwise please obtain a backtrace of this crash as documented
on
https://wiki.ubuntu.com/MozillaTeam/Bugs#head-c576e78d92cb3c959c271158b6ace98be835de83

 status incomplete

 - Alexander

[Thomas Bonk (thobon)]

> please disable your extensions in tools -> addons. maybe that
> helps.

Ok. It seems an unstable Addon caused this behavior. After I disabled the "Prism for Firefox"-Addon (V0.2) everything went well.

Thanks for the help.

[Alexander Sack (asac)]

On Wed, Jun 11, 2008 at 11:12:02AM -0000, Thomas Bonk wrote:
> > please disable your extensions in tools -> addons. maybe that
> > helps.
>
> Ok. It seems an unstable Addon caused this behavior. After I disabled
> the "Prism for Firefox"-Addon (V0.2) everything went well.
>

that is known to be broken. please use the prism packages we have in
the ubuntu archive.

 status invalid

 - Alexander