Print button "greyed out" in Gnome applications

Bug #238140 reported by Matthew
2
Affects Status Importance Assigned to Milestone
libgnomeprint (Ubuntu)
Invalid
Undecided
Pascal De Vuyst

Bug Description

Since updating to Hardy the "Print" button in Gnome applications (Evince, Epiphany, Gedit, etc.) is greyed out and therefore unable to print. I have no idea what is causing this problem, but I have read that libgnomeprint handles printing in gnome applications. I tried reinstalling those packages to no help.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Are you able to print in other (none-gnome) applications?
Please provide the ouput of the printingbug info script as described here: https://wiki.ubuntu.com/PrintingBugInfoScript

Changed in libgnomeprint:
assignee: nobody → pascal-devuyst
status: New → Incomplete
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Matthew (mcphil2) wrote :

Yes, able to print in, for example, OpenOffice.org. Also able to print using the command-line LPR.

Requested file is attached.

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Pascal De Vuyst (pascal-devuyst) wrote :

Matthew, can you attach the following files:
/etc/hosts
/etc/cups/cupsd.conf
/etc/cups/client.conf

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Matthew (mcphil2) wrote :

here is hosts and cupsd.conf. I don't have a client.conf.

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Sebastien Bacher (seb128) wrote :

seems similar to bug #225361

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Pascal De Vuyst (pascal-devuyst) wrote :

Matthew,
I see you have altered your /etc/hosts file, did you edit it through gnome network-admin or manually?
Does the print button become enabled after using IP address 127.0.0.1 instead of 192.168.1.1 for localhost?

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Pascal De Vuyst (pascal-devuyst) wrote :

Sebastien,
I don't think this has anything to do with the bug you mentioned, which is about gvfs.

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Matthew (mcphil2) wrote :

Ahh, that solves it. I had edited it manually, didn't know about the network-admin tool (which is great). I had suspected this had something to do with the problem. I tried switching it to 127.0.1.1 (not 127.0.0.1) but that hadn't worked. Now I've switched my IP address host name and made 127.0.0.1 localhost, restarted cups, and it works!

Guess it wasn't a bug after all. Thanks everyone.

Revision history for this message
Sebastien Bacher (seb128) wrote :

right, that was a copy error, the correct number is bug #196429

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Closing as "Invalid" then since it was a misconfiguration in /etc/hosts.

Changed in libgnomeprint:
status: Incomplete → Invalid
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