The help system reports that the xml files are invalid - This happens with all help topics

Bug #238112 reported by A.E.Stamatiadis
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: yelp

The help system when tying to open a help topic reports that the corresponding xml file is invalid. This happens with *all* help topics.

For example when I tried to access the "Files, Folders and Documents" topic a message appeared stating: "Unable to load page. The requested URI "file:///usr/share/gnome/help/files-and-docs/C/files-and-docs.xml" is invalid".

The version of Ubuntu is 8.04
The version of yelp is 2.22.1-0ubuntu2 (as reported by "apt-cache policy yelp"

ProblemType: Bug
Architecture: i386
Date: Sat Jun 7 14:10:45 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: nvidia
Package: yelp 2.22.1-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/home/username/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.24-18-generic i686

Tags: apport-bug
Revision history for this message
A.E.Stamatiadis (aestam) wrote :
Revision history for this message
Old_Soldier (charles.davis) wrote :

this is likely not a bug. try running this command
 yelp /usr/share/gnome/help/files-and-docs/C/files-and-docs.xml

and see if you get the same error message

yelp /usr/share/gnome/help/about-ubuntu/C/about*
should open the about Ubuntu help. if these files are corrupted you will probably need to reinstall the package ubuntu-docs

sudo apt-get install ubuntu-docs

Revision history for this message
Old_Soldier (charles.davis) wrote :

Marking as invalid please do the steps outlined above, if the problem persists refile the bug showing the steps taken to correct the issue or post a question in launchpad or the ubuntu community forums.

Changed in yelp:
status: New → Invalid
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