Strange treatment of stored data

[Alyosha Drobizhev]

Binary package hint: firefox-3.0

Using Firefox 3 beta 5 in Ubuntu Hardy Heron.
Suddenly, when I load firefox, all my bookmarks were gone, the history is present but it doesn't get updated like it should when I visit new sites. There is no way to clear the history--it says that history is cleared, but it is still there in its unupdated form. I can go to any site, but there is no way to move back and forth throughout the session with the "back" and "forward" buttons--they are greyed-out as if no other sites have been visited. When more advanced operations that have to do with history or bookmarks, such as "show all bookmarks" or "show all history", are requested, the browser simply quits. there appears to be some problem with the stored data concerning visited websites. In the Error console, the following is displayed:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///usr/lib/xulrunner-1.9b5/modules/utils.js :: anonymous :: line 95" data: no]

Error: this.bookmarks is undefined
Source File: file:///usr/lib/xulrunner-1.9b5/modules/utils.js
Line: 842

Warning: Error in parsing value for property 'height'. Declaration dropped.
Source File: http://www.google.com/
Line: 1

Warning: Error in parsing value for property 'width'. Declaration dropped.
Source File: http://www.google.com/
Line: 1

ProblemType: Bug
Architecture: i386
Date: Mon Jun 2 18:34:20 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-17-generic i686

[Alexander Sack (asac)]

On Tue, Jun 03, 2008 at 12:50:06AM -0000, Alyosha Drobizhev wrote:
> Public bug reported:
>
> Binary package hint: firefox-3.0
>
> Using Firefox 3 beta 5 in Ubuntu Hardy Heron.
> Suddenly, when I load firefox, all my bookmarks were gone, the history is present but it doesn't get updated like it should when I visit new sites. There is no way to clear the history--it says that history is cleared, but it is still there in its unupdated form. I can go to any site, but there is no way to move back and forth throughout the session with the "back" and "forward" buttons--they are greyed-out as if no other sites have been visited. When more advanced operations that have to do with history or bookmarks, such as "show all bookmarks" or "show all history", are requested, the browser simply quits. there appears to be some problem with the stored data concerning visited websites. In the Error console, the following is displayed:
>
> Error: uncaught exception: [Exception... "Component returned failure
> code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)
> [nsIJSCID.getService]" nsresult: "0x80570016
> (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame ::
> file:///usr/lib/xulrunner-1.9b5/modules/utils.js :: anonymous :: line
> 95" data: no]
>

try until cured:

1. try to disable _all_ your extensions in tools -> addons.

2. find $HOME/.mozilla/firefox | grep XUL.mfasl
     and remove that file before starting firefox

3. find $HOME/.mozilla/firefox | grep compreg.dat
     and remove that file before starting firefox

4. find $HOME/.mozilla/firefox | grep extensions\\.
     and remove those files before starting firefox

did any of the steps above help?

 status incomplete

 - Alexander

[bgarion (bgarion)]

hey!
I have exactly the same problem plus a few more like,
1. the firefox download manager stop working.
2. downloading of any files will crash FF.
3. when starting FF, it present options to start new or restore, and both option ends up the same - new page with FF3 home page and FF google page
4. bookmark no longer working (as describe above). Same code and all.
5. Opening a certain tab will cause crashing eg addons, preference...
6. none of the above steps helped.

observation,
1. it occurs about the same date and time as the post above.
2. I occurs after I hit the system (ubuntu) update. So may be it is the gnome/unbuntu code that causes firefox to crash.
3. I have tried to install FF2, but it doesn't even load up.
4. uninstalled and reinstalled FF but still the same.

[Alexander Sack (asac)]

On Tue, Jun 03, 2008 at 01:13:58PM -0000, bgarion wrote:
> hey!
> I have exactly the same problem plus a few more like,
> 1. the firefox download manager stop working.
> 2. downloading of any files will crash FF.
> 3. when starting FF, it present options to start new or restore, and both option ends up the same - new page with FF3 home page and FF google page
> 4. bookmark no longer working (as describe above). Same code and all.
> 5. Opening a certain tab will cause crashing eg addons, preference...
> 6. none of the above steps helped.
>
> observation,
> 1. it occurs about the same date and time as the post above.
> 2. I occurs after I hit the system (ubuntu) update. So may be it is the gnome/unbuntu code that causes firefox to crash.
> 3. I have tried to install FF2, but it doesn't even load up.
> 4. uninstalled and reinstalled FF but still the same.
>

try the instructions i gave in the post before

 - Alexander

[bgarion (bgarion)]

Alex,

I am not an old hand at linux. I have tried
1. try to disable _all_ your extensions in tools -> addons : crash firefox

2. find $HOME/.mozilla/firefox | grep XUL.mfasl and remove that file before starting firefox: deleted

3. find $HOME/.mozilla/firefox | grep compreg.dat and remove that file before starting firefox:deleted

4. find $HOME/.mozilla/firefox | grep extensions\\. and remove those files before starting firefox: No addon installed.I removed all add-on using the package manager.

Regards.

[bgarion (bgarion)]

Oh ho.
I found out why the download manager crashed. so is the bookmarks and whatever else that require disk access. My home folder was out of space. I'd just noticed that I have 0 bytes free when I was looking and searching for firefox files to delete! After cleaning out the $home folder and setting my BT download folder onto the shared NTFS folder, the addon manager and downloading started working!

[bgarion (bgarion)]

System (Firefox) back to normal. All the bookmarks, history, the whole sheebangs are back as it were. I didn't know that $home folder has a space limit.

The fault was $home folder was FULL.

[Alexander Sack (asac)]

On Wed, Jun 04, 2008 at 11:26:08AM -0000, bgarion wrote:
> System (Firefox) back to normal. All the bookmarks, history, the whole
> sheebangs are back as it were. I didn't know that $home folder has a
> space limit.
>
> The fault was $home folder was FULL.
>

OK thanks. this is already known and thus we dont need to continue on
this.

 status invalid

 - Alexander