Hotmail account access problem with FF3

Bug #235230 reported by marlio
20
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

The web page appears blank and stops loading (done) when trying to access hotmail account with Firefox 3.0 Beta 5, in Ubuntu 8.03
It doesn't give any error message, only the blank page
It works well with Gmail

Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 235230] [NEW] Hotmail account access problem with FF3

On Tue, May 27, 2008 at 02:44:26PM -0000, marlio wrote:
> Public bug reported:
>
> Binary package hint: firefox-3.0
>
> The web page appears blank and stops loading (done) when trying to access hotmail account with Firefox 3.0 Beta 5, in Ubuntu 8.03
> It doesn't give any error message, only the blank page
> It works well with Gmail
>

Use Help -> Report a Broken Web Site menu entry

 status invalid

 - Alexander

Changed in firefox-3.0:
status: New → Invalid
Revision history for this message
Daedalus (osd-daedalus) wrote :

Site just reported :) thanks for the suggestion!

Revision history for this message
Tetsuo__Shima (tetsuo--shima) wrote :

Hello!

I had a problem with hotmail, I Use Ubuntu Intrepid 8.10 and Firefox 3.0.3 and after searching some forums I was able to fix it. I dont know if this would apply with the version you are running. Or if your problem was solved due to the date of your post, but in any case I'll take the liberty of posting what worked for me.

You have to do the following in Firefox.

In the adress bar type: About:config

Accept the terms.

Then search for: USERAGENT
In the list that appears search for:

general.useragent.vendor predetermined Chain Ubuntu

Change the word: Ubuntu for: Firefox
It should read:

general.useragent.vendor predetermined Chain Firefox

and to save you close the tab then in file you select QUIT
This way the change is saved in Firefox 3.0.3

And works well under Ubuntu Intrepid 8.10 as I mentioned above.

To verify that the change worked I rebooted the computer several times and no problem what so ever, hopefully it will work for anyone with this little problem.

In any case thank you for your time!!
Hope that you have a great weekend!!!

Tetsuo

Revision history for this message
Rory (rory-morrison) wrote :

For some reason, I too just get a blank page when I try to use hotmail. I've tried the workaround above, to no effect, and I've just reported the website as broken. I'm using Firefox 3.0.5, in ubuntu 8.10, so I'm wondering if the latest update to firefox has messed things up again?

Rory

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