No feedback when internet is down

Bug #233569 reported by Gunnar Holmberg
16
Affects Status Importance Assigned to Milestone
Moovida
Fix Released
High
Fernando Casanova

Bug Description

When internet is down and you try to launch any internet-dependent folder or action, there is no feedback or notification.

Related branches

Changed in elisa:
assignee: fboucault → nobody
importance: Undecided → Medium
milestone: none → 0.5.4
yyoyo (lionel.martin)
Changed in elisa:
milestone: 0.5.x → 0.6.x
Revision history for this message
Sudesh (sudeshc-deactivatedaccount) wrote :

If we install elisa on win32,when internet connectivity is not there,after installation is complete if we try to play a audio file,Elisa gives error message 'Gstreamer error'(please see attached screenshot), this error message doesnt come if we install elisa with internet connection on.It will be more appropriate from usability point of view if user gets a prompt of internet being down.

Revision history for this message
Sudesh (sudeshc-deactivatedaccount) wrote :

It will be more appropriate from usability point of view if user gets a prompt of internet being down, rather than getting subsequent error messages which may be because of internet connectivity.

Revision history for this message
Olivier Tilloy (osomon) wrote :

The file cannot be played because the additional gstreamer codecs packaged as an external recommended plugin cannot be downloaded (no internet connection).
There is currently no feedback when plugins failed to install/upgrade, and we don't want to get in the way of the user with many error messages, so we need to figure out a non-intrusive way to inform the user that Elisa with no internet connection will work with reduced functionality.

Changed in elisa:
importance: Medium → High
status: New → Confirmed
Revision history for this message
Sudesh (sudeshc-deactivatedaccount) wrote :

When using search option in youtube , if one gives a search criteria and presses enter,youtube search results return : videos=0
,actually internet connectivity is down,this can be misleading to user.

Revision history for this message
Sudesh (sudeshc-deactivatedaccount) wrote :

When internet is down, Video library->TV shows->episode->synopsis page shows completely blank page with no feedback , it doesn't show 'Play now' button also.

Philippe Normand (philn)
tags: added: relook
tags: added: ui
removed: relook
Olivier Tilloy (osomon)
tags: added: visual
removed: ui
Olivier Tilloy (osomon)
tags: added: feedback
removed: visual
Revision history for this message
Florian Boucault (fboucault) wrote :
tags: added: user-experience
Changed in moovida:
assignee: nobody → Fernando Casanova (fcasanova)
milestone: none → 1.0.9
status: Confirmed → In Progress
Changed in moovida:
status: In Progress → Fix Committed
Revision history for this message
laura burbaite (lburbaite) wrote :
Olivier Tilloy (osomon)
Changed in moovida:
status: Fix Committed → Fix Released
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