No notifcation when new mails arrive

Bug #231579 reported by Filip Palm
4
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: mozilla-thunderbird

There is no notification shown when new mail arrives in Thunderbird on 8.04.

The notification is shown when pressing "Get mail" but not when the mail is downloaded by itself.

Revision history for this message
Filip Palm (filip) wrote :

Update:
Its not when the mail get downloaded by itself but when you have the Thunderbird window minimized in the taskbar.

Revision history for this message
Joel Goguen (jgoguen) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Unfortunately, we require some additional information from you before we can begin work on this issue:

What version of Ubuntu are you running? You can quickly find this by going to the System menu and choosing About Ubuntu. Your Ubuntu version is under the Ubuntu logo.

What version of Thunderbird are you running? You can easily find this in Thunderbird by going to the Help menu and choosing About Mozilla Thunderbird.

Do you have the 'thunderbird-traybiff' package installed? This package provides a tray icon to notify you of new messages. You can check this by opening Synaptic Package Manager (System -> Administration -> Synaptic Package Manager) and searching for "thunderbird-traybiff" (without the quotes). If it is installed, the square to the left of the name will be green. If not, can you please install it (click the square and choose "Mark for Installation", then click Apply) and see if this is still an issue?

Thanks in advance!

Changed in mozilla-thunderbird:
status: New → Incomplete
Revision history for this message
Joel Goguen (jgoguen) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in mozilla-thunderbird:
status: Incomplete → Invalid
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