wakeup after suspend to ram gives black screen. need to hard reboot. chipset gm965

Bug #229292 reported by Martin Forsgren
4
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

Suspend worked fine in gutsy, but when i upgraded to hardy it would no longer wake up properly. The computer seem to wake up but the screen is blank, and you can't do anything. if I use the old gutsy kernel it works so it probably has something to do with the kernel.

A strange thing is that when i changed SAVE_VBE_STATE=true to false, suspend worked again at first, but then it stopped working again. Also from the beginning the capslock LED would light up when pressing capslock when the screen was blank, but now nothing happens.

lcspi output:

00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA IDE Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
02:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN Network Connection (rev 61)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
0c:09.0 FireWire (IEEE 1394): VIA Technologies, Inc. IEEE 1394 Host Controller (rev c0)
oskar@ubuntu:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA IDE Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
02:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN Network Connection (rev 61)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
0c:09.0 FireWire (IEEE 1394): VIA Technologies, Inc. IEEE 1394 Host Controller (rev c0)

Revision history for this message
Sakimoki (creative-ri) wrote :
Download full text (3.2 KiB)

I do have the same problem. Worked fine with 7.10 before and now with kernel 2.6.24-17 I receive the same error.

As far as i could figure out the error has to do with the NIC driver for RTL8111/8168B which seems to create problems:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/221499

syslog output after suspend is:

Jun 1 18:24:21 NOUS NetworkManager: <info> Going to sleep.
Jun 1 18:24:21 NOUS avahi-daemon[5329]: Interface eth0.IPv4 no longer relevant for mDNS.
Jun 1 18:24:21 NOUS avahi-daemon[5329]: Leaving mDNS multicast group on interface eth0.IPv4 with address 192.168.0.8.
Jun 1 18:24:21 NOUS NetworkManager: <debug> [1212337461.962654] nm_hal_device_removed(): Device removed (hal udi is '/org
Jun 1 18:24:21 NOUS avahi-daemon[5329]: Withdrawing address record for fe80::21d:60ff:fe27:a173 on eth0.
Jun 1 18:24:21 NOUS avahi-daemon[5329]: Withdrawing address record for 192.168.0.8 on eth0.
Jun 1 18:24:21 NOUS kernel: [ 182.218901] ACPI: PCI interrupt for device 0000:03:00.0 disabled

What is device 03?

lspci:

00:00.0 Host bridge: Intel Corporation 82P965/G965 Memory Controller Hub (rev 02)
00:01.0 PCI bridge: Intel Corporation 82P965/G965 PCI Express Root Port (rev 02)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev f2)
00:1f.0 ISA bridge: Intel Corporation 82801HB/HR (ICH8/R) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801H (ICH8 Family) 4 port SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801H (ICH8 Family) 2 port SATA IDE Controller (rev 02)
01:00.0 VGA compatible controller: nVidia Corporation GeForce 8600 GTS (rev a1)
02:00.0 SATA controller: JMicron Technologies, Inc. JMicron 20360/20363 AHCI Controller (rev 03)
02:00.1 IDE interface: JMicron Technologies, Inc. JMicron 20360/20363 AHCI Controller (rev 03)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)

Seems to be the Realtek NIC. I also receive several errors from network_manager after shutdown but cant find them in log files. My internet wor...

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Revision history for this message
Michael Ummels (urmel291) wrote :

I can confirm this bug. Suspend worked for me with kernel 2.6.24-16 but stopped working with kernel 2.6.24-17.

Revision history for this message
Michael Ummels (urmel291) wrote :

Installing kernel 2.6.24-19 from hardy proposed solved the problem for me. Can you confirm that that suspend works with the new kernel. If yes, this bug may well be a duplicate of #226279.

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