ntp support appears not to be installed after installing through Time & Date settings

[IKT]

Binary package hint: ntpdate

I am using the hardy live cd at the moment, in the time and date settings, if I set configuration to 'keep synchronized with internet servers' it requests that ntp support be installed, after clicking install, the icon spins around for a bit, and we're back to square one. Basically it doesn't seam to be able to install ntp support.

ntp is actually installed, so this appears to be a bug in Time & Date settings itself.

WORKAROUND:

Reopen Time & Date settings.

[Roger Miller (zill)]

Same symptoms observed with the following system in both "Live CD" and "installed" modes:

Xubuntu 8.04
Processor = AMD-K6 500MHz
RAM = 311MB

Note that, although the GUI keeps looping around the "NTP support is not installed" dialog, in my case NTP is actually installed on the first run. Terminal output is as follows:

roger@zydec:~$ time-admin
(time-admin:6568): Gtk-WARNING **: Unsupported tag for GtkWidget: atkproperty
(time-admin:6568): Gtk-WARNING **: Unsupported tag for GtkWidget: atkproperty
(time-admin:6568): Gtk-WARNING **: Unknown property: GtkCalendar.display-options
roger@zydec:~$

After running time-admin from the terminal a couple more times the GUI finally accepts the settings and allows servers to be selected. However, running the same app from the Xubuntu menu (Applications, System, Time and Date) still sometimes fails to show the selected settings!

The same Live CD Time and Date GUI does work correctly (first time!) when running on a 1GHz Celeron CPU with only 256MB of RAM, suggesting that this problem may be limited to slow and/or old processors.

[Hew (hew)]

ntp actually installs, and the correct behaviour is shown once time & date settings are reopened, so marking as an issue with gnome-system-tools instead.

Present with gnome-system-tools/intrepid uptodate 2.22.0-1ubuntu1

[Kyromaster (kyromaster)]

Still there in intrepid final

[Paul Bußmann (paul-medwyn)]

See also https://bugs.launchpad.net/bugs/355675

[Ilya Barygin (randomaction)]

Adding hundredpapercuts task from a duplicate.

[David Balažic (xerces8)]

Appears that bug 11560 (and its many duplicates) is a duplicate of this one.

Also confirming the bug is still there in Ubuntu 9.04.

gnome-system-tools 2.22.2-0ubuntu4

[nimbosa (darth-serious)]

has the openNTPD implementation of NTP daemon been considered?

i think the Ubuntu teams working on this should resolve it quickly,
Debian-compatible distros have implemented this properly

ntpd should be functional out of the box, though time and date settings could be set to Manual by default, since internet connection is NOT assumed and ntpd should sleep when network manager sees no internet connection

[Milan Bouchet-Valat (nalimilan)]

I've committed upstream a little change that should ensure we reload the system configuration to check that NTP support is installed. This will be present in the next version 2.27.92, released before September 7th. Please report when you have tested it in Karmic. Thanks!

[Vish (vish)]

Thank you for bringing this bug to our attention. However, a paper cut should be a small usability issue, in the default Ubuntu install, that affects many people and is quick and easy to fix. So this bug can't be addressed as part of this project.

- this is a bug and not a papercut
For further information about papercuts criteria, please read https://wiki.ubuntu.com/PaperCut.

Don't worry though, this bug has been marked as "Invalid" only in the papercuts project.

[era (era)]

Vish: why do you think this is not a valid paper cut? The only thing which isn't obvious is whether this is quick and easy to fix, but it is indeed a bug; and the fix in comment #8 might already have addressed it for all I know.

[Milan Bouchet-Valat (nalimilan)]

Actually I had a little forgotten this bug, but I've just tested it in Karmic, and it works like a charm. Marking as fixed.

era: This bug was not really a paper cut since it required some knowledge of how configuration is updated in time-admin. That was not really complex once you have understood it, but a paper cut should really be a minor bug that somebody with only a general experience with GNOME development should be able to fix in a few hours. Else, we would be misleading volunteers, and we won't gain anything doing so.