pidgin freezes suddenly, restart doesn't help, computer must restart completely

[Kev]

Binary package hint: pidgin

Somtimes pidgin has suddenly a complete freez. The pidgin window will went dark and it doesn't work anymore.
After killing the process and restarting pidgin, only a gray window will appear.
Instead of the pidgin icon, there will be a double sized free space in the notification area.

When I start pidgin with --debug, this are the latest entry's:

[....]
(14:07:43) oscar: Adding handler for 0001/000a
(14:07:43) oscar: Adding handler for 0001/0005
(14:07:43) oscar: Adding handler for 0001/0013
(14:07:43) oscar: Adding handler for 0001/0010
(14:07:43) oscar: Adding handler for 0008/0002
(14:07:43) oscar: Adding handler for 000a/0001
(14:07:43) oscar: Adding handler for 000a/0003
(14:07:43) oscar: oscar_login: gc = 0x86f53d0
(14:07:43) dns: DNS query for 'login.oscar.aol.com' queued
(14:07:43) util: requested to fetch (http://192.168.1.254:49000/igddesc.xml), full=1, user_agent=((null)), http11=1
(14:07:43) dns: DNS query for '192.168.1.254' queued

and then it does nothing until I press ctrl-C. 192.168.1.254 is my internet-gateway.

I'm using latest ubuntu hardy with all updates, that mean pidgin in version 2.4.1-1ubuntu2.
After I restart the computer, it's working again.

[Kev (ukev)]

The problem became more and more annoying. In the meantime I figured out that it must be a problem between pidgin and orbit.
I took two screen shots.
The first one shows pidgin in the "suddenly freez" state: http://kev.knet.eu/bugs/launchpad-227714/pidgin-freez.png
For the second one, I killed the pidgin process and started pidgin again, I did this with strace to see what's the last thingt pidgin is doing before the freeze.
Above the red line you see some kind of causation, an orbit file, I don't know what it is for: http://kev.knet.eu/bugs/launchpad-227714/pidgin-freez-strace.png
After I kill pidgin again and delete this file pidgin will work again until some time, than it freeze again, I have to start it with strace then to delete this file and then I can use pidgin again for some time...and so on.
The file is always another hex number this time it was: "/tmp/orbit-kevin/linc-1b73-0-41a1e7cac072a",

I hope this may help for debugging. If you need more information, please ask, I really wan't to help debugging, because I like pidgin and want to use it in a normal way...
Thanks a lot.

[Magnus S (magnuss)]

Thanks for the report. Is this bug still reproducible today?
If so, please attach a backtrace by following the instructions at https://wiki.ubuntu.com/Backtrace.

//magnus

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.