firefox printing is disabled

[adamkorvin]

source package: firefox
package version: firefox 3.0~b5+nobinonly-0ubuntu3
release: Ubuntu 8.04

Choosing File>Print in Firefox 3 beta 5 produces a list of 2 options:
print to file and
deskjet_3820 (my printer)

however, if I select my printer, the print button greys itself out
nothing can be printed.

[mandzic (a-alexeev-sklider)]

https://bugs.launchpad.net/ubuntu/+source/evince/+bug/66379

"... I have found several Ubuntu machines that had /etc/host entries for the hostname listed as 127.0.1.1 instead of 127.0.0.1. I don't know what application made the bogus change, but this was the problem with printing."

[Alexander Sack (asac)]

we need someone who can reproduce this and come up with a simple step by step instruction on how to setup the system in a way that allows us to test this issue.

Thanks!

[jpvoodoo (jpvoodoo)]

I am using Jacklab audio distribution 1.0 from jacklab.org.
Jacklab is an audio distro based from OpenSuse 10.2.
I am using an HP Deskjet 812C on a Parrallel port (/dev/lp0)

1. Install JAD 1.0 and set up a printer on /dev/lp0 using YaST Control Center
Suse->Applications->System->Administrator Settings
Select Hardware->Printer

2. delete the Opensuse default firefox 2.0.X directory (/usr/lib/firefox)
    cd /usr/lib
    rm -Rf firefox
3. Download firefox-3.0.1.tar.bz2 to your home directory (/home/myname)
4. from /usr/lib, untar firefox-3.0.1.tar.bz2
   tar -xvf /home/myname/firefox-3.0.1.tar.bz2
5. You should now have a dir called /usr/lib/firefox

6. You may have to recreate a symlink from /usr/bin/firefox pointing to /usr/lib/firefox/firefox
    ln -s /usr/lib/firefox/firefox /usr/bin/firefox
7. launch firefox as a user
8. Go to file->print
9. Select your printer
10. the Print button will be greyed out.

11. repeat 7 through 10 as root

12. this time you'll get a message that says "XML Parsing Error: unclosed token Location: chrome://browser/content/browser.xul Line Number 1192, Column 7: <toolbarbutton id="print-button" class="toolbarbutton-1 chromeclass-toolbar-additional" ------^"

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[adamkorvin (resisterr)]

Hi. This problem ended up being some sort of printer driver problem. I couldn't fix it from within KDE, but within GNOME I just deleted and re-added the printer, and then could print OK from firefox. I seem to have to do this each time I do a distribution upgrade.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

Thanks. Therefore marking the firefox task as invalid.

[Martin Schmidt (martin-schmidt-heunisch-guss)]

Hi,

I am quite new here, so maybe my question is 'out of range', but what means:
marking the task as invalid ?

I am having exactly this problem since updating the firefox from 2.x to 3.x on my terminal-server and now I have 20 users complaining, they cannot print anymore.
I am using KDE and there are about 40 printers in the cups installed.
So what am I to do with this ?

regards

Martin Schmidt