Thunderbird crashes when sending mail for the first time, and password exchange w/ server times out

[msp3k]

Binary package hint: thunderbird

After starting thunderbird and sending mail for the first time I am prompted by my SMTP server for a password (I do not save passwords in a password manager). If I am away from the keyboard long enough that the password exchange with the server times out, then I get a "Send Message Error" dialog pop-up. When clicking on the OK button on this dialog box thunderbird crashes about 50% of the time.

To reproduce:

Prerequisite: Your SMTP server prompts you for a password, and you do not keep your password stored in a password manager, but enter it by hand each time.

1. Start thunderbird.
2. Compose a message.
3. Click send.
4. When "Mail Server Password Required" window appears, allow for sufficient time before entering your password that the exchange with the SMTP server will time out. Then enter your password and press return.
5. A "Send Message Error" dialog will appear. Clicking 'OK' will cause thunderbird to crash 50% of the time with a segmentation fault.

Snippet from strace is attached as a gzipped text file.

[Alexander Sack (asac)]

Do you use any extension? maybe disabling those fixes this crash?

[msp3k (peek-nimbios)]

I thought I would check on the status of this bug and found that my last response was not included on the web page, so I am re-entering it here:

I have one extension installed: Enigmail-0.95.0

I disabled this extension, restarted thunderbird, and the segfault problem remains.

If it helps, my outgoing SMTP setup is:
Server Name: mail.tiem.utk.edu
Port: 26 (Set up my mail server at work to accept both ports 25 and 26 because my home ISP blocks port 25.)
User Name: peek
Secure Connection: TLS

Michael

[Jayson Rowe (jayson.rowe)]

Since it's been a very long time since any additional info was added to this bug, I'm just checking to see if this is still an issue, and find out what additional work should be done on this bug.

[Ralph Janke (txwikinger)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[msp3k (peek-nimbios)]

Ralph Janke wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an issue
> for you. Can you try with the latest Ubuntu release? Thanks in advance.
>
>

I have not been able to reproduce the bug. It was a pretty easy bug to
reproduce before (a 50% hit rate), so I'm tempted to declare the bug
squashed.

Michael

[Launchpad Janitor (janitor)]

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]