http://stargate.mgm.com/ crashes when entering SG-1 or Atlantis subsite

[James Ellerman]

Binary package hint: firefox-3.0

Go to http://stargate.mgm.com/ and click on the Stargate Atlantis or Stargate SG-1 subsite links to go into the Atlantis or SG1 sites, and Firefox 3 B5 just closes/crashes without any warning.

Package was Ubuntu Hardy Heron release 8.04 with default Firefox 3 beta 5. Various media plugins are installed, but I do not know if these are relevant to the problem.

james@james-laptop:~$ apt-cache policy firefox
firefox:
  Installed: 3.0~b5+nobinonly-0ubuntu3
  Candidate: 3.0~b5+nobinonly-0ubuntu3
  Version table:
 *** 3.0~b5+nobinonly-0ubuntu3 0
        500 http://au.archive.ubuntu.com hardy/main Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
Architecture: i386
Date: Sun May 4 08:42:29 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: ath_hal
Package: firefox-3.0 3.0~b5+nobinonly-0ubuntu3
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-16-generic i686

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. I've tried to recreate this bug report but was unsuccessful.
Could you please try this with a new profile? You can do this by executing 'firefox -ProfileManager' in a terminal. Please be careful as your are also able to delete profiles including your existing one.
In the profile manager you'll want to click 'Create Profile...' which will start the 'Create Profile Wizard'. Click 'Next' and enter a descriptive name for the new profile. Click 'Finish' to have Firefox create the new profile. You should now be back at the Profile Manager where you should select the new profile and click 'Start Firefox'. Please try recreating the bug with this new profile and report back the results.

You can go back to your original profile by starting Firefox via 'firefox -ProfileManager' again, selecting your own profile and clicking on 'Start Firefox'.

[Mads Peter Rommedahl (lhademmor)]

I can confirm this bug in Firefox 3.0b5 under Hardy.
Running firefox from terminal gave the following output leading up to the crash: <See attached file>

[John Vivirito (gnomefreak)]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Mads Peter Rommedahl wrote:
| I can confirm this bug in Firefox 3.0b5 under Hardy.
| Running firefox from terminal gave the following output leading up to
the crash: <See attached file>
|
| ** Attachment added: "Output"
| http://launchpadlibrarian.net/14597748/FirefoxStargateGibberish
|
| ** Changed in: firefox-3.0 (Ubuntu)
| Status: Incomplete => Confirmed
|
Can you please obtain a back trace by following the directions at:
https://wiki.ubuntu.com/MozillaTeam/Bugs

- --
Sincerely Yours,
~ John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246
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=jUdb
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[John Vivirito (gnomefreak)]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Mads Peter Rommedahl wrote:
| I can confirm this bug in Firefox 3.0b5 under Hardy.
| Running firefox from terminal gave the following output leading up to
the crash: <See attached file>
|
| ** Attachment added: "Output"
| http://launchpadlibrarian.net/14597748/FirefoxStargateGibberish
|
| ** Changed in: firefox-3.0 (Ubuntu)
| Status: Incomplete => Confirmed
|
Sorry let me change hte above comment i made. James Please follow the
directions in my last comment.
Mads,
Can you please report a new bug for your problem and please obtain a
back trace and attach it to your new bug report. Also nee output of
apt-cache policy firefox
and lsb_release -a on your new bug report. Also please report the bug
using Help > report a problem in the Firefox toolbar menus

- --
Sincerely Yours,
~ John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246
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=Nav8
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[Alexander Sack (asac)]

On Mon, May 19, 2008 at 07:49:45AM -0000, Mads Peter Rommedahl wrote:
> I can confirm this bug in Firefox 3.0b5 under Hardy.
> Running firefox from terminal gave the following output leading up to the crash: <See attached file>
>

try to disable all extensions in tools -> addons.

 status incomplete

if that still crashes, try to uninstall flash. if still no luck get us
a backtrace.

 - Alexander

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.