[8.04] applet.py crashed with IPPError in collect_printer_state_reasons()

[Federico Muciaccia]

Binary package hint: system-config-printer

I was printing and when I searched for a package in Synaptic (I opened it while printing) the printer stopped and after a few seconds begane the print again from the first page

ProblemType: Crash
Architecture: i386
Date: Fri May 2 09:29:59 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/share/system-config-printer/applet.py
InterpreterPath: /usr/bin/python2.5
NonfreeKernelModules: fglrx
Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu9
PackageArchitecture: all
ProcCmdline: python /usr/share/system-config-printer/applet.py
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with IPPError in collect_printer_state_reasons()
Uname: Linux 2.6.24-16-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev video

[Spica (siberia.spica)]

Same case, but it happens to me when I opened Firefox.

[Robert Roth (evfool)]

Thank you for reporting this bug to Ubuntu. Hardy reached EOL on May 12, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

I've tried recreating this bug with Natty and was unable to, given the information you've provided. Please either a) upgrade and test or b) increase the verbosity of the steps to recreate it so we can try again.

Please feel free to report any other bugs you may find.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Spica (siberia.spica)]

Hi Robert,
the bug was from 2008. I barely remember what I was doing at the moment,
I do a lot of things in the same moment like answer this mail when I'm
working on a paint :)
I suppose I was printing some papers and when I opened Synaptic the
printer, at middle of the printing process starts to print again the
whole lot, like if it order was reseted to the beginning of the
operation. No bugs of this type happen to occur afterward.

I'm sorry for the lack of verbosity. My english language knowledge is
self-learned.

Cam

El 02/09/2011 10:16, Robert Roth escribió:
> Thank you for reporting this bug to Ubuntu. Hardy reached EOL on May 12, 2011.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> I've tried recreating this bug with Natty and was unable to, given the
> information you've provided. Please either a) upgrade and test or b)
> increase the verbosity of the steps to recreate it so we can try again.
>
> Please feel free to report any other bugs you may find.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: system-config-printer (Ubuntu)
> Status: New => Incomplete
>

[Robert Roth (evfool)]

Thanks for your response. Based on your comment, I'm marking this bug as Invalid, as I cannot reproduce it, and as you have mentioned you did not have this behavior since then, so and we do not have enough details to reproduce and fix it. Please continue reporting any other bugs you may find, the bug triaging team will try to handle them as fast as they can.