[Xubuntu 8.04] Problem with mounting partition, external usb drives and permissions

Bug #224830 reported by Srik
6
Affects Status Importance Assigned to Milestone
exo (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I'm using an xubuntu 8.04 just installed.
I don't know if it's a wrong setting in user permission (or something similar) that generates all these problems or if they are different bugs (surely there's a problem with PolicyKit configuration!). However these are the problems:

- Xubuntu doesn't put in the "places" menu the link to the other partion (it's a fat32 part. windows inside).

- Using fdisk -l and the mount command it's possible to mount it.

- So i tried "gparted" and it gave this error:
  "Errore nel montaggio di "Disco 22G".. (my translation: error in mounting "name of the disk")
   org.freedesktop.hal.storage.mount-fixed auth_admin_keep_always <-- (action, result)."

- Following the instructions that are in the following link http://hal.freedesktop.org/docs/PolicyKit/PolicyKit.conf.5.html ,i added these lines to my /etc/PolicyKit/policyKit.conf:

<match action="org.freedesktop.hal.storage.mount-fixed">
  <match user="root">
    <return result="yes"/>
  </match>
  <match user="myuser">
    <return result="yes"/>
  </match>
</match>

- Then restarting gparted the error disappeared and it automatically mounted the fat 32 partition (with the opening of the thunar window) but it continues to not appear in the "Places" menu. (the partition has been mounted in /media/disk )

- Then i tried to put and usb pen and nothing happened. It was impossible to mount it with gparted (the option wasn't active) and there was nothing (related to the usb pen) in the /media/ or /mnt/ folders.

- So i checked privileges of my current user following this path in the menu "applications -> system -> users settings (in italian is "groups and users"). The auto mount for the usb external drives was active for the current user (the user i use to log-in at the start-up) but not for the root user (nothing was active!). So i tried to activate the auto-mount for the root user, then i plugged my usb-pen and it has been mounted with the appearing of an icon on the desktop. (i want to note that i'm not logged as root)

- Using the "mount devices" element that i added to the lower bar:
 it doesn't give the option to mount the fat 32 partition because it isn't in the list but it appears (in the list) when i mount it manually with the mount command. So when i click on it in the list to unmount it, it appears an error windows with this messagge: " An error occurred. The device should not be removed! ".In the other hand, when the partition has been mounted by gparted automatically, the mount devices element says "The device "/media/disk" should be removable safely now."; but it has been just unmounted (it's not a removable media, it's just a partition). However it unmount it correctly.

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release (Xubuntu 8.04.1)? Also, please explain which parts are valid, if any. I'm having trouble determining what is being reported here. Thanks in advance.

Changed in exo:
assignee: nobody → charlie-tca
status: New → Incomplete
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in exo:
assignee: charlie-tca → nobody
status: Incomplete → Invalid
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