update-grub fails during upgrade of the kernel

Bug #224740 reported by lizard63
42
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Report this bug against the 'update-manager' package and include the files in /var/log/dist-upgrade/ in the bugreport.

installArchives() failed

Revision history for this message
lizard63 (art-sullivan) wrote :
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lizard63 (art-sullivan) wrote :
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lizard63 (art-sullivan) wrote :
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lizard63 (art-sullivan) wrote :
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Michael Vogt (mvo) wrote :

Here is what causes the error:

2008-04-30 09:29:09,874 ERROR got an error from dpkg for pkg: 'linux-image-2.6.24-16-generic': 'subprocess post-installation script returned error exit status 1

Setting up linux-image-2.6.24-16-generic (2.6.24-16.30) ...
Running depmod.
update-initramfs: Generating /boot/initrd.img-2.6.24-16-generic
Running postinst hook script /sbin/update-grub.
Your /etc/kernel-img.conf needs to be updated. Read grub's NEWS.Debian[1]
file and follow its instructions.
 1. /usr/share/doc/grub/NEWS.Debian.gz
No protocol specified
Gtk-WARNING **: cannot open display: :0.0 at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 60.
User postinst hook script [/sbin/update-grub] exited with value 1
dpkg: error processing linux-image-2.6.24-16-generic (--configure):
 subprocess post-installation script returned error exit status 1

Is there anything unusual about your setup? The error that the display :0.0 can not be opended looks a bit odd. Do you run something like a ltsp setup or did you login multiple times? Anything that you can think may help us to reproduce the issue :)

Revision history for this message
Michael Vogt (mvo) wrote :

Milestoning for now, should be investigated for 8.04.1

Changed in grub:
milestone: none → ubuntu-8.04.1
Michael Vogt (mvo)
Changed in grub:
importance: Undecided → High
Revision history for this message
lizard63 (art-sullivan) wrote :

Thank you for the assistance. I am not all that knowledgeable about the failure. When I went to update the program, the failure occurred and instructed me to forward the bug notice. I have not experienced any problems with UBUNTU 8.04 since installation. I don 't know if I have a problem.

Revision history for this message
Martin Pitt (pitti) wrote :

Michael, you milestoned this. Did you hear about other instances of this bug? Is it important enough for .1? If you don't think so, please unmilestone.

Changed in grub:
assignee: nobody → mvo
Revision history for this message
lizard63 (art-sullivan) wrote :

Since my last communication (2008-05-08) I have had nothing but errors with ubuntu 8.04. How can I get back to 7.10 which worked fine for me?

Any help would be greatly appreciated. I'm so frustrated, I'm ready to go back to Microsoft.

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Steve Langasek (vorlon) wrote :

Sorry, what errors are you referring to? If you are seeing other problems unrelated to this upgrade error message, these should be filed as separate bug reports.

As far as switching back to 7.10, downgrading is not supported; the only way to switch from 8.04 to 7.10 would be by reinstalling. But we of course want to make sure 8.04 is usable for as many people as possible, so an explanation of the errors you're seeing would be appreciated.

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lizard63 (art-sullivan) wrote :

I began using Ubuntu 7.04 approximately 9 months ago and upgraded to 7.10 properly. Prior to upgrade to 8.04 everything I will talk about was working properly.

My equipment is Toshiba Satelite, Model Name A85-S1072, Description
  Microsoft® Windows® XP Home, Intel® Celeron® M Processor 360J, 256MB, 40GB (5400
           RPM), DVD-ROM/CD-RW, 15” TruBriteTM XGA, ATI MOBILITYTM RADEON® 9000, 802.11b/g,

Wireless function no longer works. I use KWiFiManager to access and control my wireless function. I am unable to connect to my router. The system does recognize my network, but when trying to connect all I get is no access point and Local IP – unavailable.

Update Manager notifies updates required but when install selected a Starting Administrative application indication shows up and then times out and the update manager hangs up without installing the identified updates.

Synaptic Package Manager does not work - the same Starting Administrative application indication mentioned above occurs.

While the Terminal application works for updating the system, I am not all that comfortable with my own knowledge with this application.

This is what does function:

Email – OK
Internet – OK
OpenOffice application – OK
Some Video but not all – OK

How should I proceed?

Revision history for this message
Steve Langasek (vorlon) wrote :

If you're experiencing problems when using kwifimanager, please file a bug report against the kwifimanager package.

The problem with update-manager and synaptic is most likely bug #237325 in the libgksu package, which has been addressed in the hardy-proposed archive for inclusion in the 8.04.1 point release; as a workaround it's recommended that you edit your /etc/hosts file by hand so that your hostname is resolvable (examples are given in that bug report, https://bugs.launchpad.net/ubuntu/+source/libgksu/+bug/237325/comments/2). Indeed, this is something that should be fixed even for users who have fixed sudo/libgksu packages installed, because being unable to resolve your hostname can cause any number of other subtle problems for network clients (though not, to the best of my knowledge, for network management tools such as kwifimanager).

Revision history for this message
Steve Langasek (vorlon) wrote :

Dropping the milestone; I don't see how this upgrade error could be a grub or ucf bug, the debconf frontend simply isn't there when it's supposed to be. This is not a widely reported failure, we shouldn't spend more time spinning our wheels on it without some indication of how to reproduce it.

Changed in grub:
milestone: ubuntu-8.04.1 → none
Revision history for this message
lizard63 (art-sullivan) wrote :

Thank you for the direction. Apparently my many problems were a result of the unable to resolve your hostname mentioned above. After following directions in but #237325, all function are now working.

Thanks again for the direction.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

The most recent duplicate is from 08.2008 but no clear direction about how to reproduce this issue has been provided.

Assigning to debconf and marking as triaged.

Changed in grub:
status: New → Triaged
Michael Vogt (mvo)
Changed in grub:
assignee: mvo → nobody
importance: High → Medium
Revision history for this message
paulos (paulos-saintmail) wrote : Re: [Bug 224740] Re: update-grub fails during upgrade of the kernel

Hello Michael...

This is the first time I have been contacted (I am quite happy that you contacted me).

Here's what I did. I got tired of messing around with the problem, so I ordered a disk w/ 8.10. I backed up my files, and re-installed.

The only thing. I have this Belkin F5D7051 wireless USB Network adapter, and Ubuntu won't boot when that's plugged in, interestingly enough. It may or may not work after after startup is complete. I've messed around with this along time too... seen a lot of headaches on the web... and I may just part with the stick altogether and get a different one.

I do want to thank you for contacting me. Wow... it's amazing.

Blessings,
Paul

On Wed, 04 Mar 2009 17:04:33 -0000, Michael Vogt <email address hidden> wrote:
> ** Changed in: grub (Ubuntu)
> Importance: High => Medium
> Assignee: Michael Vogt (mvo) => (unassigned)
>
>
--
...where your treasure is, there your heart will be also.

Revision history for this message
dino99 (9d9) wrote :

outdated report & no more maintained distro; please send a new one if that issue still exist (using ubuntu-bug)

Changed in grub (Ubuntu):
status: Triaged → Invalid
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