Firefox fails to load with undefined symbol caro_surface_get_reference_count

[Prashant Jois]

Binary package hint: firefox-3.0

After I upgraded to Hardy from Gutsy, my Firefox no longer opens. When I open it from a terminal, it dies with the following error:

/usr/lib/firefox-3.0b5/firefox: symbol lookup error: /usr/lib/xulrunner-1.9b5/libxul.so: undefined symbol: cairo_surface_get_reference_count

I'm using the AMD 64 version of Ubuntu

I had to reinstall firefox2, which seems to work ok.

[Prashant Jois (jois-de-vivre)]

The bug seems to have been this:

https://bugs.launchpad.net/libcairo/+bug/129816

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

We were wondering if this is still an issue for you. Can you try with the latest firefox version? Thanks in advance.

[Prashant Jois (jois-de-vivre)]

This was a long time ago, I think the transition from Gutsy -> Hardy via the update manager seems to have screwed something up. If I recall correctly, a fresh install of Gutsy did not have this problem. I'm on 8.10 now anyway, so I'm afraid I can't give you any more information about this bug.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

Thank you, Prashant, for your quick reply. I am closing this bug due to your last comment regarding this being fixed.

> I'm on 8.10 now anyway, so I'm afraid I can't give you any more information about this bug.
Don't worry. The support for version older than Gutsy has already ran out, so noone will ever use them anymore ;)